At a Glance
- Tasks: Support tenants and manage housing queries while ensuring a safe living environment.
- Company: Dynamic housing management service in East London with a focus on community support.
- Benefits: Flexible shifts, training opportunities, and clear paths to senior roles.
- Other info: Join a supportive team with exciting staff events and incentives.
- Why this job: Make a real difference in people's lives while growing your career in housing management.
- Qualifications: Experience with vulnerable individuals and knowledge of safeguarding is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our client based in East London provides housing management services in partnership with local authorities and are currently looking for a Housing Officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible.
Benefits:
- Flexible shifts available
- Training provided on site and at head office prior to starting
- A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team Leader
- Staff events and organised Team days with great incentives
Responsibilities:
- Dealing with queries from tenants
- Dealing with complaints and handling them in a professional manner
- Dealing with anti-social behaviour and liaising with relevant persons to resolve
- Being understanding and empathetic towards tenants who are vulnerable
- Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing
- Liaising with contractors
Requirements:
- Previous experience of dealing with vulnerable families and individuals
- Knowledge of safeguarding responsibilities and training
- The ability to work independently and be proactive in emergency situations
- Be a driver as you will be working across two sites
- As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience
A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Housing Management Officer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in East London as a Housing Management Officer, where you will play a vital role in supporting vulnerable tenants and ensuring their needs are met. Our company fosters a collaborative work culture with flexible shifts, comprehensive training, and ample opportunities for career advancement, making it an excellent employer for those seeking meaningful and rewarding employment. With regular staff events and a strong commitment to employee growth, you will thrive in an environment that values your contributions and encourages professional development.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Officer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions specific to housing management roles. Practice your responses, especially around handling tenant complaints and working with vulnerable individuals, as these are key aspects of the job.
✨Tip Number 3
Showcase your empathy and problem-solving skills during interviews. Share real-life examples of how you've dealt with challenging situations in the past, especially those involving vulnerable families or anti-social behaviour.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Management Officer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with vulnerable families and individuals. We want to see how your background aligns with the role of a Housing Management Officer, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing management and how you can meet the needs of our tenants. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've dealt with complaints or anti-social behaviour. We love seeing how you’ve handled tough situations in the past, as it shows you’re proactive and empathetic.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the role of a Housing Management Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially dealing with tenants and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your understanding and empathy during the interview. Prepare examples from your past experiences where you've successfully supported or resolved issues for vulnerable families. This will highlight your suitability for the role.
✨Be Proactive
The ability to work independently and be proactive is key in this role. Think of situations where you've taken initiative, especially in emergency scenarios. Share these examples during your interview to showcase your problem-solving skills and readiness to handle challenges.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career goals.
