Housing Charges Specialist | Data-Driven & Hybrid

Housing Charges Specialist | Data-Driven & Hybrid

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Support the Housing Income department with service charges and customer queries.
  • Company: United Cerebral Palsy of Georgia, a supportive and inclusive organisation.
  • Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on positive customer experiences.
  • Why this job: Make a difference in people's lives while developing your financial expertise.
  • Qualifications: Experience in financial services and knowledge of housing legislation required.

The predicted salary is between 30000 - 40000 £ per year.

United Cerebral Palsy of Georgia is seeking a Charges Advisor to support their Housing Income department with the service charging process. This role involves responding to customer queries and ensuring a positive experience.

You will assist in the annual rent setting process and manage collections of housing debts.

Requires experience in financial services and knowledge of housing legislation. The position is hybrid, based in Astwood.

Housing Charges Specialist | Data-Driven & Hybrid employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer that values its employees by fostering a supportive and inclusive work culture. With a focus on professional growth, the company offers ample opportunities for development within the financial services sector, all while providing a hybrid working model that promotes work-life balance in the vibrant location of Astwood. Join us to make a meaningful impact in the community while enjoying a rewarding career.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Charges Specialist | Data-Driven & Hybrid

Tip Number 1

Network like a pro! Reach out to folks in the housing and financial services sectors. You never know who might have a lead on that perfect role or can give you insider tips about the company.

Tip Number 2

Prepare for those interviews! Research United Cerebral Palsy of Georgia and brush up on housing legislation. Show them you’re not just another candidate, but someone who genuinely cares about their mission.

Tip Number 3

Practice your responses to common interview questions, especially around customer service and financial processes. We want you to feel confident and ready to shine when discussing your experience!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Housing Charges Specialist | Data-Driven & Hybrid

Customer Service
Financial Services Experience
Knowledge of Housing Legislation
Rent Setting
Debt Collection
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in financial services and any relevant knowledge of housing legislation. We want to see how your skills align with the role of a Housing Charges Specialist!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting the Housing Income department and how you can enhance customer experience. Let us know what makes you the perfect fit!

Showcase Your Data Skills:Since this role is data-driven, don’t forget to mention any experience you have with data analysis or management. We love candidates who can leverage data to improve processes and outcomes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Numbers

As a Housing Charges Specialist, you'll be dealing with financial services and housing legislation. Brush up on relevant figures, such as average rent prices and common housing charges. This will show your potential employer that you’re not just familiar with the numbers but can also apply them in real-world scenarios.

Understand the Legislation

Make sure you have a solid grasp of housing legislation relevant to the role. Familiarise yourself with key laws and regulations that impact service charging processes. Being able to discuss these confidently will demonstrate your expertise and commitment to compliance.

Customer Service is Key

Since this role involves responding to customer queries, think about how you can ensure a positive experience for clients. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will highlight your ability to handle inquiries effectively.

Prepare for Hybrid Work

With the position being hybrid, consider how you’ll manage your time and tasks between home and the office. Be ready to discuss your strategies for staying organised and productive in both environments. This shows that you’re adaptable and ready for the demands of a flexible work setting.