At a Glance
- Tasks: Assist customers via phone, email, and online platforms while maintaining accurate records.
- Company: Join a leading company known for its supportive and inclusive culture.
- Benefits: Earn £13.29 per hour, rising to £14.04 after 6 months, with Monday to Friday hours.
- Other info: Diverse and inclusive workplace that values all backgrounds.
- Why this job: Perfect for those who love helping others and want to grow in customer service.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 27500 - 29000 £ per year.
Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months
Monday to Friday 08:00 - 16:00
We are recruiting on behalf of our client, a leading company, for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.
Key Responsibilities
- Respond to customer enquiries via phone, email, and online platforms
- Maintain accurate records and update internal systems
- Liaise with internal departments to resolve issues
- Provide general administrative support to the wider team
Qualifications
- Organised
- Attention to detail
- Great customer service
- Proficient in Microsoft Office
- Comfortable on the phone
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Customer Support Administrator. Job in Horley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading company in Horley as a Customer Support Administrator, where you will thrive in a supportive and inclusive work environment. With competitive pay that increases after six months, a Monday to Friday schedule, and opportunities for professional growth, this role offers a fulfilling career path for those passionate about customer service. Embrace the chance to be part of a diverse team that values your contributions and fosters a culture of collaboration and respect.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Administrator. Job in Horley LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service skills and experience.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. It shows you're engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to get your application in and start your journey towards becoming a Customer Support Administrator.
We think you need these skills to ace Customer Support Administrator. Job in Horley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support Administrator role. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Communication Skills:Since this role involves responding to customer enquiries, make sure your written application reflects your strong communication skills. Clear, concise, and engaging language will help us see your potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Support Administrator. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show your proactive approach and help you stand out.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling difficult customers or resolving issues. Remember, it’s not just what you say, but how you say it!
✨Be Detail-Oriented
Highlight your attention to detail during the interview. Bring examples of how you've maintained accurate records or managed administrative tasks in the past. This will demonstrate that you can handle the responsibilities of the job effectively.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
