At a Glance
- Tasks: Assist customers via phone, email, and online platforms while maintaining accurate records.
- Company: Join a leading company known for its supportive and inclusive culture.
- Benefits: Earn £13.29 per hour, rising to £14.04 after 6 months, with Monday to Friday hours.
- Other info: Diverse and inclusive workplace that values all backgrounds.
- Why this job: Perfect for those who love helping others and want to grow in customer service.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 27500 - 29000 £ per year.
£13.29 per hour rising to £14.04 after 6 months
Monday to Friday 08:00 - 16:00
We are recruiting on behalf of our client, a leading company, for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.
Key Responsibilities
- Respond to customer enquiries via phone, email, and online platforms
- Maintain accurate records and update internal systems
- Liaise with internal departments to resolve issues
- Provide general administrative support to the wider team
Qualifications
- Organised
- Attention to detail
- Great customer service
- Proficient in Microsoft Office
- Comfortable on the phone
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Customer Service Administrator. Job in Horley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading company in Horley as a Customer Service Administrator, where you will thrive in a supportive and inclusive work environment. With competitive pay that increases after six months, a focus on employee development, and a commitment to diversity, this role offers a meaningful opportunity to enhance your skills while contributing to a dynamic team dedicated to exceptional customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator. Job in Horley LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding their customer service approach or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Customer Service Administrator. Job in Horley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, and let us know what makes you tick.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show your potential employer that you're proactive and ready to tackle challenges.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling difficult customers or resolving issues. Remember, it’s not just what you say, but how you say it!
✨Be Detail-Oriented
Highlight your attention to detail during the interview. Bring examples of how you've maintained accurate records or managed administrative tasks in the past. This will demonstrate that you can handle the responsibilities of the job effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with or how success is measured in the role. It shows that you're genuinely interested in the position and eager to contribute.
