At a Glance
- Tasks: Support sales by processing orders and managing customer enquiries efficiently.
- Company: Join a stable and structured team in Hook Norton.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Be the vital link between customers and sales, ensuring smooth operations.
- Qualifications: Organisational skills and a proactive attitude are key; experience is a plus.
The predicted salary is between 26000 - 29000 £ per year.
We are seeking an organised and proactive Sales Administrator to join our team. This is a key support role within the business, ensuring that customer enquiries and orders are processed efficiently from initial contact through to production and invoicing. As the central link between customers, distributors, the regional sales team, production, and finance, you will help ensure a seamless customer experience and accurate internal coordination. This is a role within a stable and structured environment.
Key Responsibilities
- Handling incoming leads from direct customers and forwarding qualified enquiries to the regional sales team
- Receiving and processing orders from distributors
- Receiving orders directly from the regional sales team
- Liaising with the sales team to coordinate installation dates
- Sending confirmed orders to production for machines to be calibrated and prepared
- Raising and issuing invoices accurately and in a timely manner
Customer & Internal Communication
- Acting as a first point of contact for customer and distributor queries
- Managing the shared sales email inbox
- Taking incoming calls and supporting other departments when required
- Maintaining clear communication between sales, production and finance
Systems & Administration
- Managing and updating the CRM system
- Ensuring customer records and sales data are accurate and up to date
- Providing general administrative support to the UK Sales Manager and wider team
Skills & Experience Required
- Previous experience in an administrative role (sales administration experience beneficial but not essential)
- Strong organisational skills with the ability to manage multiple tasks
- Excellent attention to detail and accuracy
- Confident communicator, both written and verbal
- Comfortable using Microsoft Office systems
- Experience with CRM or business systems (training can be provided)
- Professional and customer-focused approach
Personal Attributes
- Reliable and dependable
- Able to work independently while being part of a team
- Calm under pressure
- Proactive and solution-oriented
- Positive attitude with a strong work ethic
Sales Support Administrator. Job in Hook Norton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive and structured work environment in Hook Norton. Our team-oriented culture fosters collaboration and communication, ensuring that every employee has the opportunity to grow and develop their skills. With competitive salaries, performance bonuses, and a commitment to employee well-being, we provide a rewarding workplace for those looking to make a meaningful impact in sales support.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator. Job in Hook Norton LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Support Administrator, you'll be the go-to person for customer queries. Role-play with a friend or family member to get comfortable handling different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Support Administrator. Job in Hook Norton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight any relevant experience you have in sales administration or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've handled customer enquiries or processed orders in the past.
Show Off Your Communication Skills:As a key point of contact, strong communication is essential. In your application, demonstrate your written and verbal communication skills. A clear and concise application will show us you can handle customer queries like a pro!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like order processing and customer communication. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share examples of how you've managed multiple tasks in previous jobs. Think about specific situations where your attention to detail made a difference, and be prepared to discuss them.
✨Communicate Clearly and Confidently
As a first point of contact for customers and distributors, effective communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about handling customer queries or coordinating with teams.
✨Be Proactive and Solution-Oriented
During the interview, highlight your proactive approach to problem-solving. Share instances where you’ve identified issues and taken the initiative to resolve them. This will show that you’re not just reactive but also someone who can contribute positively to the team.
