At a Glance
- Tasks: Provide top-notch admin support to the Hire Desk team and ensure seamless customer service.
- Company: Join a dynamic company focused on delivering excellent customer experiences.
- Benefits: Enjoy a competitive salary, bonuses, and fantastic benefits in a supportive environment.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Be the key player in enhancing customer satisfaction and making a real difference.
- Qualifications: Experience in customer administration and ability to thrive in a fast-paced setting.
The predicted salary is between 28000 - 28000 £ per year.
Our client is actively recruiting for a Hire Administrator. In this important role within the Company, you will provide high level administration support and co-ordination to the Hire Desk team. You will strive to ensure that all administrative tasks are completed in a timely and efficient manner. With a keen eye for detail, you will understand the need to provide a seamless service to our customers in all areas of the Company’s business activity.
Responsibilities
- Act as initial point of contact for department emails, monitoring, co-ordinating and administering the central admin email account.
- Support colleagues to ensure customer issues are kept to a minimum, and where they do occur, that they are resolved quickly and with a positive outcome.
- Carry out administrative tasks triggered by customer enquiries, working with care and efficiency.
- Respond to all phone calls and e-mails effectively and professionally.
- Ensure all customer contact is recorded on the customer’s record, and follow-up actions are completed in a timely manner.
- Communicate confidently and effectively during dealings with customers.
- Conduct quality checks in line with departmental procedures.
- Carry out the administration duties associated with machine off-hires.
- Effectively co-ordinate machine breakdown support.
- Report any opportunities and threats to the Head of Hire, escalating concerns and suggestions for improvement.
- Proactively seek new ways of ensuring the highest levels of customer service.
Teamwork
- Work closely with the Sales team, Cross Hire team and other members of the Hire Desk team to ensure an efficient and professional service.
- Demonstrate the Company Values in everything you do.
Skills Required
- Previous experience within a Customer Administration role.
- Used to working within a fast paced environment.
- Provide accurate Admin support to the team.
Hire Controller. Job in Ackton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Ackton Lily, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and collaboration. Our Hire Controller role not only provides competitive remuneration and bonuses but also presents ample opportunities for professional growth within a supportive environment. Located in Normanton, our commitment to employee well-being is reflected in our excellent benefits package, making us a rewarding choice for those seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller. Job in Ackton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! Whether it's answering phone calls or responding to emails, being clear and professional is key. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire Controller. Job in Ackton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Administrator role. Highlight your previous experience in customer administration and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our company values. Keep it professional but let your personality come through!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as handling customer enquiries and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experience in customer administration. Think of specific examples where you've resolved issues or provided excellent service. This will highlight your ability to handle customer queries effectively and maintain a positive outcome.
✨Demonstrate Teamwork
The job requires close collaboration with various teams, so be ready to talk about your teamwork experiences. Share instances where you've worked with others to achieve a common goal, especially in a fast-paced environment. This will show that you can contribute positively to the Hire Desk team.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the company culture, how success is measured in the role, or what challenges the team is currently facing. This not only shows your interest but also helps you gauge if the company is the right fit for you.
