At a Glance
- Tasks: Engage customers and promote products through calls and consultations.
- Company: Join a rapidly growing, nationally recognised manufacturer with a stellar reputation.
- Benefits: Earn £26,000 with free on-site parking and a permanent role.
- Other info: Enjoy a Monday to Friday schedule with occasional Saturdays.
- Why this job: Be part of a dynamic team and make a real difference in customer engagement.
- Qualifications: Customer service experience and a positive, can-do attitude required.
The predicted salary is between 26000 - 26000 £ per year.
Talent-UK are currently recruiting for a Customer Engagement Advisor for a well-established manufacturer in the Batley area. They are a rapidly growing nationally recognised business with a first-class reputation. Due to the continued growth of the business, we are recruiting for a Customer Engagement Advisor on a permanent basis.
Responsibilities:
- Promoting company products and the home consultancy service that is offered.
- Converting catalogue requests into in-store/home consultation appointments via the telephone.
- Generating appointments and coordinating the appointments with the stores and home consultation advisors.
- Processing catalogue requests.
- Carrying out post-sales calls.
- Supporting the Customer Service Team as and when required.
Experience:
- Experience in customer service preferably in a call centre or telesales environment.
- Excellent and professional telephone manner.
- Enthusiastic and has a 'can do' attitude.
- Proficient in Microsoft Word, Office, and Emails.
- Ability to apply business and product knowledge to best advise customers.
What is on offer:
- Salary: £26,000.00
- 37.5 hours per week
- Working Monday to Friday with the occasional Saturday required.
- Permanent opportunity.
- Free on-site parking.
To apply for this role, please 'click apply' and attach a copy of your CV.
Customer Engagement Advisor. Job in Heckmondwike LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a rapidly growing and nationally recognised manufacturer in the Batley area as a Customer Engagement Advisor, where you will be part of a dynamic team that values your contributions. Enjoy a supportive work culture that promotes employee growth and offers a competitive salary of £26,000, along with benefits such as free on-site parking and a permanent position with a Monday to Friday schedule. This is an excellent opportunity for those looking to make a meaningful impact in customer service while working in a reputable company.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Advisor. Job in Heckmondwike LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, try role-playing with a friend. Focus on being friendly and professional – it’ll help you nail that first impression.
✨Tip Number 3
Show off your enthusiasm! When you’re speaking with potential employers, let your 'can do' attitude shine through. Employers love candidates who are excited about the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace Customer Engagement Advisor. Job in Heckmondwike LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Engagement Advisor role. Highlight any relevant experience in customer service, especially if you've worked in a call centre or telesales environment. We want to see how your skills match what we're looking for!
Show Off Your Skills:Don’t forget to showcase your proficiency in Microsoft Word, Office, and Emails. Mention any specific examples where you’ve used these tools effectively in previous roles. This will help us see how you can hit the ground running!
Craft a Catchy Cover Letter:A well-written cover letter can make a big difference! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for the Customer Engagement Advisor position and how your 'can do' attitude will benefit our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Just click apply, attach your CV, and we’ll take it from there. Remember, we’re here to help you every step of the way!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Skills
Since the role involves a lot of telephone communication, practice your phone manner. Try mock calls with friends or family, focusing on clarity, enthusiasm, and professionalism. This will help you feel more confident during the actual interview.
✨Prepare for Common Questions
Think about the typical questions you might face, especially those related to customer service scenarios. Prepare specific examples from your past experience that demonstrate your problem-solving skills and 'can do' attitude. This will make your answers more impactful.
✨Showcase Your Tech Savvy
As proficiency in Microsoft Office is essential, be ready to discuss your experience with these tools. You could even mention any specific projects where you used them effectively. This will highlight your ability to adapt and support the team efficiently.
