At a Glance
- Tasks: Lead operations and support a dedicated team to empower young people.
- Company: Exciting new youth charity focused on community and inclusivity.
- Benefits: Competitive salary, 33 days holiday, workplace pension, and free gym access.
- Other info: Join a passionate team committed to diversity and inclusion.
- Why this job: Make a real impact on young lives and shape the future of the Youth Zone.
- Qualifications: Experience in operational management, HR, and financial administration.
The predicted salary is between 40000 - 45500 £ per year.
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? Energetic, yet calm and composed at a senior level. If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Head of Operations and People
Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £40,000 to £45,500 (dependent upon experience) with 33 days
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays), Workplace pension, Free gym access (once the Youth Zone opens), Access to OnSide’s Talent Academy; bespoke training and mentoring
About the Role
During the pre-opening phase, the role will focus on developing the Youth Zone's back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operational at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance. The Head of Operations and People role is a key position at the Youth Zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.
We’re looking for an experienced and professional operational manager who can manage multiple teams and be the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people. In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration. This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Key responsibilities include:
- Day to day operations
- Recruitment and HR management
- Compliance and legislation
- Financial and support function management
- Management and staff development
- Leadership and networking
- Safeguarding
About You
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. You will have experience of:
- Working in senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
- HR functions, including HR practices, procedures and policies.
- Basic finance administration processes, including payroll, accounts work and budget management.
- Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.
You will have proficient IT skills with an understanding of Office 365 and relevant support systems. If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8-18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027. This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves. It’s about opportunity. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Head of Operations and People. Job in Tilbury LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Tilbury-based youth charity, we pride ourselves on being an exceptional employer that values community impact and employee development. With a strong focus on equality, diversity, and inclusion, we offer a supportive work culture, generous benefits including 33 days of holiday and access to bespoke training through OnSide's Talent Academy, ensuring our team is well-equipped to make a meaningful difference in the lives of young people. Join us in shaping a vibrant future for the Youth Zone, where your leadership can inspire change and foster a safe, welcoming environment for all.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations and People. Job in Tilbury LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how you can contribute to making a difference in the lives of young people. Tailor your responses to show you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in operational management and HR, as these are key areas for the Head of Operations and People role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Operations and People. Job in Tilbury LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Operations and People role. Highlight your experience in operational management and HR, and show us how your skills align with our mission to support young people.
Show Your Passion:We want to see your enthusiasm for working with young people! Share any relevant experiences or projects that demonstrate your commitment to making a difference in their lives. Let your passion shine through!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Organisation Inside Out
Before your interview, take some time to research the Youth Zone and its mission. Understand their values, the community they serve, and the impact they aim to have on young people. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Head of Operations and People, you'll need to demonstrate your leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams, tackled challenges, or implemented changes that improved operations. Be ready to discuss how you can inspire and support staff and volunteers.
✨Prepare for HR and Compliance Questions
Given the focus on HR management and compliance in this role, brush up on relevant policies and procedures. Be prepared to discuss your experience with recruitment, staff development, and ensuring a safe environment. Highlight any specific instances where you've navigated complex HR issues.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the organisation's future plans, the team dynamics, or how they measure success in the role. Thoughtful questions can demonstrate your strategic thinking and commitment to the position.
