At a Glance
- Tasks: Lead a dynamic 35-person outbound contact centre and drive sales performance.
- Company: Join United Cerebral Palsy of Georgia, making a difference in the community.
- Benefits: Negotiable salary, bonus scheme, and a supportive work environment.
- Other info: Permanent office-based role with opportunities for personal growth.
- Why this job: Shape strategies and coach teams to achieve impactful results.
- Qualifications: Proven leadership experience in performance management and strategy.
The predicted salary is between 50000 - 65000 £ per year.
United Cerebral Palsy of Georgia is looking for a Head of Lead Generation Call Centre in Derby, responsible for leading a 35-person outbound contact centre. The role requires a proven leader with experience in managing performance and strategy, ensuring quality conversions from high-intent data sets.
The successful candidate will drive sales performance, coach teams, and implement effective data-led strategies to enhance productivity.
This is an office-based, permanent position with a negotiable salary and bonus scheme.
Head of Lead Gen & Call Centre Growth employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a dynamic work environment in Derby where innovation and teamwork thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a competitive salary and bonus scheme. Our commitment to quality and performance ensures that you will be part of a meaningful mission, making a real difference in the lives of those we serve.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Lead Gen & Call Centre Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like Head of Lead Gen. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to performance management and strategy. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your leadership style and data-driven strategies.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven sales performance and coached teams to success. Numbers speak volumes, so bring those stats along!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Head of Lead Gen & Call Centre Growth
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading teams and driving performance. We want to see how you've successfully managed a team before, so share specific examples that showcase your leadership style and achievements.
Data-Driven Approach:Since the role involves implementing data-led strategies, it’s crucial to demonstrate your analytical skills. Talk about how you've used data to inform decisions and improve outcomes in previous roles. We love numbers, so don’t hold back!
Tailor Your Application:Take the time to customise your application for this specific role. We’re looking for someone who understands the nuances of lead generation and call centre operations, so make sure your application reflects that understanding and aligns with our mission.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Make sure you come prepared with specific metrics and achievements from your previous roles. Highlight how you've driven sales performance or improved conversion rates in past positions, as this will show your potential employer that you can deliver results.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've successfully managed teams in the past. Share examples of how you've coached team members to achieve their targets and fostered a positive work environment, as this is crucial for a role leading a 35-person contact centre.
✨Understand Data-Driven Strategies
Familiarise yourself with data-led strategies that enhance productivity. Be prepared to discuss how you've used data to inform decision-making and improve processes in your previous roles, as this aligns perfectly with the expectations of the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current lead generation strategies and challenges they face. This not only shows your interest in the role but also demonstrates your strategic thinking and willingness to contribute to their success.
