At a Glance
- Tasks: Lead a major IT transformation programme for a FTSE 250 organisation.
- Company: Join a dynamic FTSE 250 company with ambitious growth plans.
- Benefits: Competitive daily rate, hybrid working, and opportunity to shape the future.
- Other info: Ideal for those looking to drive change in a complex environment.
- Why this job: Make a significant impact on infrastructure and service management in a leading organisation.
- Qualifications: Strong technical background in infrastructure and service management required.
We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it.
As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations.
We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape.
Key responsibilities include:
- Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing.
- Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities.
- Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced.
- Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required.
- Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model.
- Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management.
- Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making.
The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments.
Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading FTSE 250 organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises innovation and employee development. Our London-based team enjoys a hybrid working model, competitive remuneration, and the opportunity to lead transformative projects that shape the future of our IT landscape. Join us to be part of a forward-thinking environment where your expertise in infrastructure transformation will be valued and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the game. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about infrastructure and service management. Be ready to discuss your past experiences and how they relate to the role you’re after.
✨Tip Number 3
Prepare for interviews like it’s a big match! Research the company and its current infrastructure challenges. Think about how you can contribute to their transformation journey and be ready to present your ideas confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Head of Infrastructure Transformation. Highlight your experience in IT transformation and infrastructure management, focusing on relevant projects that showcase your skills in leading complex transformations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led similar initiatives and how your technical expertise aligns with our needs. Keep it engaging and to the point!
Showcase Your Technical Skills:Don’t shy away from getting into the nitty-gritty of your technical skills. We want to see your understanding of networks, cloud platforms, and service management processes. Use industry jargon where appropriate to demonstrate your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Infrastructure Inside Out
Make sure you brush up on your technical knowledge regarding infrastructure, including networks, servers, and cloud platforms. Be prepared to discuss specific technologies and how they can be leveraged for the transformation programme.
✨Articulate Your Vision
Think about how you would define the target state for infrastructure and service management. Be ready to share your ideas on best practices and how you would approach creating a robust transformation roadmap.
✨Engage with the Board Mindset
Since you'll be operating at an executive level, practice articulating your thoughts in a way that resonates with board members. Focus on how your strategies will drive growth and operational resilience, and be prepared to answer questions about investment requirements.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully led transformations or tackled complex issues in infrastructure and service management.
