At a Glance
- Tasks: Lead global event operations, ensuring excellence in logistics and customer engagement.
- Company: Fast-growing intelligence and events organisation with a vibrant culture.
- Benefits: Hybrid working, strong wellbeing benefits, and a collaborative environment.
- Other info: Dynamic role with opportunities for innovation and career growth.
- Why this job: Join a high-growth company and make a strategic impact in the events industry.
- Qualifications: 7+ years in B2B event operations with leadership experience.
The predicted salary is between 80000 - 100000 £ per year.
Founded in 2009, this fast-growing intelligence and events organisation empowers decision-makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market-leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3-5 years.
Role Overview
The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event P&L, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer-facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement.
Key Responsibilities
- Lead operational delivery of all conferences and awards across EMEA, APAC and the US.
- Manage, mentor and develop the Event Operations team; act as the functional lead for the department.
- Own the event P&L, build budgets, track performance and model cost scenarios.
- Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow.
- Oversee end-to-end event delivery, including staffing plans, supplier coordination, risk assessments and H&S compliance.
- Lead venue sourcing and contract negotiation on 2-3 year cycles; maintain venue performance data.
- Source and manage contractors (AV, furniture, graphics, branding) and negotiate high-value contracts.
- Partner with Sponsorship Sales to deliver branding inventory and manage post-sale fulfilment.
- Build structured processes for sponsor communication, fulfilment reporting and renewal support.
- Collaborate with Subscriptions, Editorial and Commercial teams to ensure their objectives are met onsite.
- Introduce and champion new technologies, tools and operational enhancements to improve efficiency.
- Benchmark against industry events, identifying opportunities to innovate and elevate the attendee experience.
- Contribute to wider business operations including travel, expenses, risk, insurance and supplier processes.
- Develop dashboards and KPIs to track operational performance and drive continuous improvement.
Required Experience & Skills
- 7+ years in B2B event operations; 1-2 years in a leadership role.
- Experience delivering events for finance, professional services or related sectors.
- Strong financial acumen and experience owning budgets.
- Proven negotiation of high-value venue contracts (500k+).
- Excellent project management, attention to detail and cross-functional collaboration.
- Strong presentation skills and an innovative, customer-centric mindset.
Why Join
A high-growth, premium events business offering strategic influence, hybrid working, strong wellbeing benefits, a collaborative values-led culture and a vibrant London office environment.
Head of Global Event Operations. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and rapidly expanding events organisation that champions innovation and excellence in the digital infrastructure sector. With a strong focus on employee wellbeing, hybrid working options, and a collaborative culture, this company offers exceptional growth opportunities as it scales from 65 to over 100 employees. Located in vibrant London, you will be part of a team that not only values your contributions but also invests in your professional development and success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Global Event Operations. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the company. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its events. Understand their recent projects and challenges. We want you to show that you’re not just another candidate, but someone who genuinely cares about their mission and can bring fresh ideas to the table.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the role of Head of Global Event Operations. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Head of Global Event Operations. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Global Event Operations role. Highlight your event management experience, especially in B2B settings, and don’t forget to showcase your financial acumen!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about event operations and how your background makes you the perfect fit for our team. Be sure to mention any innovative strategies you've implemented in past roles.
Showcase Your Leadership Skills:Since this role involves managing a team, make sure to highlight your leadership experience. Share examples of how you've mentored others or led successful projects, and how you can bring that expertise to our growing team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our vibrant team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Events Inside Out
Before the interview, dive deep into the company's past events. Familiarise yourself with their themes, formats, and any innovations they've introduced. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their operational strategies.
✨Showcase Your Financial Savvy
Since the role involves managing budgets and P&L, be prepared to discuss your financial acumen. Bring examples of how you've successfully managed event budgets in the past, including any cost-saving measures or revenue-generating strategies you've implemented.
✨Demonstrate Leadership Skills
As a potential leader of the Event Operations team, highlight your mentoring and development experiences. Share specific instances where you've guided a team through challenges or improved processes, showcasing your ability to inspire and lead effectively.
✨Innovate and Elevate
Think about new technologies or processes you've championed in previous roles. Be ready to discuss how these innovations improved attendee engagement or operational efficiency. This will demonstrate your forward-thinking mindset and commitment to continuous improvement.
