At a Glance
- Tasks: Support individuals by assessing needs and providing guidance to enhance their wellbeing.
- Company: Join Connect2Hampshire, a caring agency backed by Hampshire County Council.
- Benefits: Enjoy a competitive rate, hybrid working, and a supportive team environment.
- Other info: Great opportunity for career growth with a friendly, multi-disciplinary team.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Experience in social or health care is a plus, but passion for helping others is key.
The predicted salary is between 23 - 23 £ per hour.
Hampshire CC are seeking a case worker in their CART (Community/Care and Adults Resource Team).
Location: Fareham
Rate: 23 (umbrella)
Contract Length: 6 months
Hybrid Working: 1 day a week in the office, 4 days at home (once training complete)
The CART Team is the contact centre for all Adult, Health and Care enquiries, dealing with nearly 100,000 enquiries a year by telephone, online forms and web chat. We operate 5 days a week. Our aim is to resolve a minimum of 85% of enquiries that come into CART.
As a Case Worker you will be part of a supportive and friendly team working with other social/health care professionals managing incoming enquiries by telephone, online forms and webchat. You will assess residents' needs and provide them with support and guidance to enable them to maximise their wellbeing. Through your person-centred approach, you'll focus on the elements of care, support and treatment that matter most to the person, their families and carers. Using strengths-based practice, you'll focus on what a person can do, whilst finding innovative, alternative community resources to meet their needs.
After your initial office-based training period of up to 4 weeks you will be able to take advantage of our hybrid working model, giving the opportunity to work from home approximately four days per week (service demand/training needs permitting).
In this role you will:
- Support individuals by completing assessments and reviews in a way that promotes a person's well-being and maximises their independence whilst mitigating risk.
- Provide information and advice, drawing on different sources, in accessible formats, that meet individual needs.
- Recognise when a case and/or situation develops an increased level of risk and know how to respond and when to seek advice and support.
- Know how to identify and respond to potential safeguarding situations and understand how to report them.
- Manage your workload effectively and prioritise appropriately.
- Build and maintain positive working relationships with multi-disciplinary colleagues.
- Take responsibility to prepare and participate in supervision i.e. regular 1:1 meetings with a senior member of the team to discuss how your role has contributed to the team's priorities.
- Support colleagues in achieving the operational priorities for the team.
About Us: Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Adult Services Case Worker. Job in Havant LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Hampshire County Council offers a rewarding opportunity as an Adult Services Case Worker within the supportive CART team in Fareham. With a strong commitment to employee well-being, the company promotes a hybrid working model that allows for flexibility and work-life balance, alongside a culture of collaboration and professional growth. Employees benefit from ongoing training, a focus on person-centred care, and the chance to make a meaningful impact in the community, making it an excellent employer for those seeking a fulfilling career in social care.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Adult Services Case Worker. Job in Havant LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research Hampshire CC and Connect2Hampshire. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a lot of enquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's really like to work in the CART team. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have updates on new roles and opportunities that might suit you perfectly.
We think you need these skills to ace Adult Services Case Worker. Job in Havant LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Case Worker role. Highlight your experience in social care and any relevant skills that align with the job description. We want to see how you can bring your unique strengths to our team!
Showcase Your Communication Skills:Since this role involves managing enquiries through various channels, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share examples of how you've effectively communicated in past roles.
Emphasise Your Person-Centred Approach:We’re all about putting people first! In your application, make sure to mention your experience with person-centred care and how you’ve supported individuals in maximising their wellbeing. This will show us that you understand the core values of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of an Adult Services Case Worker. Familiarise yourself with the CART team's objectives and how they handle enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Case Worker, you'll be working closely with individuals and multi-disciplinary teams. Prepare examples of how you've built positive relationships in previous roles. Highlight your person-centred approach and how you've supported others to maximise their wellbeing.
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations or safeguarding concerns. Think of specific instances where you've had to assess risk or provide support. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if it's the right fit for you. You might ask about the team dynamics or how success is measured within the CART team.
