At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Eurocell, the market leader in uPVC products with a supportive culture.
- Benefits: Competitive salary, monthly bonuses, healthcare plan, and generous holiday allowance.
- Other info: Enjoy a work/life balance with no Sunday openings and a Christmas shutdown.
- Why this job: Make a real impact in a hands-on role with excellent career growth opportunities.
- Qualifications: Passion for customer service, strong organisational skills, and IT proficiency required.
The predicted salary is between 29918 - 34718 £ per year.
ROLE: Branch Supervisor
HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £29,918 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £34,718 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell is a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence.
Our Trade Branch Supervisors are hands‑on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don't open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career.
WHAT OUR BRANCH SUPERVISORS DO:
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting
WHAT WE NEED FROM OUR BRANCH SUPERVISORS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands‑on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- The ability to cover for the Branch Manager when required
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR BRANCH SUPERVISORS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well‑known online and high street retailers
- A blend of training, including e‑learning and on‑the‑job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Branch Operations Supervisor. Job in Harrogate LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Eurocell is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and a generous bonus scheme alongside a comprehensive benefits package including a free healthcare plan and enhanced maternity and paternity benefits. With a strong focus on work/life balance, our Harrogate branch operates with limited weekend hours and a Christmas shutdown, fostering a supportive and dynamic work culture where team members can thrive and advance their careers in the building industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Supervisor. Job in Harrogate LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Branch Operations Supervisor. Highlight your customer service skills and any relevant experience in retail or trade environments.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part can boost your confidence. Remember, you’re aiming to lead by example, so show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Branch Supervisor position.
We think you need these skills to ace Branch Operations Supervisor. Job in Harrogate LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Operations Supervisor role. Highlight your customer service experience and any relevant operational achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to our team. Keep it engaging and personal, showing us why you're the perfect fit.
Showcase Your Team Spirit:We love team players! In your application, mention any experiences where you've successfully worked in a team or led a group. This will help us see how you can fit into our dynamic environment.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Eurocell. Understand their products, values, and what makes them a leader in the uPVC market. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Branch Operations Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can lead by example and maintain high operational standards.
✨Demonstrate Your Leadership Qualities
Think about times when you've successfully led a team or project. Be ready to discuss your hands-on approach and how you motivate others to achieve sales targets and maintain compliance with company policies. This will show that you’re a great fit for the supervisory role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the branch operations, team dynamics, and growth opportunities within Eurocell. This not only shows your interest but also helps you gauge if the company is the right fit for you.
