At a Glance
- Tasks: Support residents with tenancy management and ensure safe, well-managed homes.
- Company: Well-regarded local authority focused on excellent housing services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community engagement and support.
- Why this job: Make a real difference in people's lives by helping them sustain their tenancies.
- Qualifications: Experience in housing management and strong knowledge of tenancy law required.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners.
The Role
- Carry out tenancy audits, welfare visits, and estate inspections across a defined patch
- Identify safeguarding concerns and support needs, making referrals where necessary
- Manage tenancy changes, assignments, successions, and introductory tenancy reviews
- Investigate and resolve tenancy breaches, including unauthorised occupation and subletting
- Respond to and manage anti-social behaviour cases, working in partnership with other agencies
- Support new tenants through tenancy sign-ups and settle-in visits
- Ensure accurate case management and record-keeping
- Attend court hearings, case conferences, and panels where required
Key Requirements
- Proven experience in tenancy and estate management within a local authority or housing association
- Good working knowledge of housing law, ASB casework, and enforcement procedures
- Ability to manage a diverse and demanding caseload independently
- Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment
- Full UK driving licence and access to a vehicle
Housing Services Officer. Job in Harlow LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Housing Services Officer with our esteemed local authority in Harlow, you will be part of a dedicated team committed to enhancing the lives of residents through exceptional housing services. We pride ourselves on fostering a supportive work culture that values professional development, offering numerous opportunities for growth and training in tenancy management and housing law. Join us in making a meaningful impact in the community while enjoying a rewarding career in a vibrant and collaborative environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Officer. Job in Harlow LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy law and property inspections. Be ready to discuss real-life scenarios where you've successfully managed complex caseloads or resolved tenancy breaches. Show them you mean business!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a Housing Services Officer isn’t just about the technical stuff; it’s also about engaging with residents and working collaboratively. Share examples of how you've built relationships and supported vulnerable tenants.
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing that Housing Services Officer role with us!
We think you need these skills to ace Housing Services Officer. Job in Harlow LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in tenancy management and housing law. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing services and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully managed complex caseloads or resolved tenancy breaches. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Housing Law
Brush up on your knowledge of housing law and tenancy regulations. Be prepared to discuss specific cases or scenarios where you've applied this knowledge in your previous roles. This will show that you’re not just familiar with the theory, but you can also put it into practice.
✨Showcase Your Case Management Skills
Be ready to talk about how you manage complex caseloads. Prepare examples of how you've successfully resolved tenancy breaches or handled anti-social behaviour cases. Highlight your organisational skills and how you prioritise tasks effectively.
✨Engage with Resident Support
Demonstrate your commitment to supporting tenants, especially vulnerable ones. Share experiences where you've made a positive impact on residents' lives, whether through welfare visits or tenancy sign-ups. This will reflect your dedication to tenant sustainment.
✨Collaborate and Communicate
Since this role involves working with various partners, be prepared to discuss your experience in collaboration. Talk about how you’ve worked with internal teams or external agencies to resolve issues. Good communication skills are key, so highlight any relevant experiences.
