At a Glance
- Tasks: Deliver exceptional customer service and manage service appointments in a dynamic automotive environment.
- Company: Reputable automotive dealership in Guildford with a strong franchise network.
- Benefits: Competitive salary, generous bonuses, career development, and supportive team culture.
- Other info: Opportunity for career growth within a well-established dealership.
- Why this job: Join a thriving team and make a real impact in the automotive industry.
- Qualifications: Experience as a Service Advisor and excellent communication skills required.
The predicted salary is between 34000 - 36000 £ per year.
We are working on behalf of our client, a reputable automotive dealership in Guildford, to recruit a skilled and motivated Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their career within a well-established franchise. The ideal candidate will deliver exceptional customer service and contribute to the dealership's continued success.
Benefits of a Service Advisor
- Competitive basic salary of 34,000 to 36,000 per annum
- OTE potential of up to 42,000, based on performance and customer satisfaction
- Generous bonuses for upselling and achieving customer satisfaction targets
- Working hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rota
- Career development opportunities within a reputable dealership network
- Supportive and professional team environment
Duties of a Service Advisor
- Greet customers in a friendly and professional manner to ensure a positive experience
- Book service appointments and liaise with customers to confirm their requirements
- Upsell additional services and accessories to maximise sales opportunities
- Maintain accurate job records and update customers on vehicle progress
- Build strong relationships with customers to encourage repeat business
- Collaborate with technicians and parts departments to ensure smooth service department operations
Requirements of a Service Advisor
- Proven experience as a Service Advisor within a motor dealership or automotive service environment
- Excellent communication and customer service skills
- Ability to upsell and achieve sales targets
- Organised and detail-oriented with a professional attitude
- Full UK driving licence
- Passion for the automotive industry
Service Advisor. Job in Guildford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable automotive dealership in Guildford as a Service Advisor, where you will thrive in a supportive and professional team environment. With competitive salaries, generous bonuses for performance, and ample career development opportunities, this role offers a rewarding path for those passionate about delivering exceptional customer service in the motor trade. Experience a workplace that values your contributions and fosters strong relationships with customers, ensuring both personal and professional growth.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Guildford LilyLifestyle Jobs
✨Tip Number 1
Get to know the dealership! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll need to shine in front of customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it shows you're serious about joining the team at this reputable dealership in Guildford.
We think you need these skills to ace Service Advisor. Job in Guildford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. Use keywords from the job description to show that you’re the perfect fit for the role. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the automotive industry and explain why you want to work with this dealership. Let us know how you can contribute to their success and enhance customer satisfaction.
Showcase Your Customer Service Skills:Since delivering exceptional customer service is key, make sure to include examples of how you've gone above and beyond for customers in your previous roles. We love to see real-life stories that demonstrate your skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get you in front of the right people. Plus, it shows you’re serious about joining the team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them, as this will show your passion for the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about situations where you resolved issues or upsold services successfully. This will demonstrate your ability to build strong relationships with customers, which is key for a Service Advisor.
✨Practice Your Communication
Since communication is crucial in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would greet customers and explain services. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the dealership's culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the position and eager to contribute to the dealership's success.
