At a Glance
- Tasks: Own and grow enterprise accounts, driving strategic expansion and building long-term relationships.
- Company: Fast-growing ServiceNow consultancy with a focus on public sector and enterprise clients.
- Benefits: Competitive salary, private healthcare, generous holiday, and professional development opportunities.
- Other info: Join a certified Great Place to Work with a commitment to inclusivity and growth.
- Why this job: Make a real impact in a supportive environment while working with top-tier clients.
- Qualifications: Strong enterprise sales experience and ability to manage complex accounts.
The predicted salary is between 50000 - 65000 £ per year.
Reporting line: David Bartoli (Sales Director)
Office location: The Ministry, London SE1
Hybrid working: 2-3 days a week
UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We are looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn’t a renewals-only role. You’ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption.
You’ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first‑class sales discipline and deal ownership: strong documentation and process, a clear view of why deals are won/lost, and the ability to run sales cycles end‑to‑end (prospecting, proposals, pricing and negotiation).
Role and key responsibilities:
- Hands‑on role in a high‑expectation environment.
- You’ll own a portfolio of enterprise accounts (5-6 small/medium sized) and be responsible for growing them.
- Build trusted relationships with senior stakeholders and turn them into clear, long‑term account plans.
- Identify expansion opportunities across managed services, projects and new use cases.
- Lead pricing, scope and contract conversations, and keep your pipeline transparent up to date.
- Bring the customer perspective into UP3 and help shape how we support and grow each account.
What you’ll be selling:
- Managed Support Services (MSS) – product support, triage and issue resolution
- Managed Development Services (MDS) – ServiceNow app development, days per year
- Professional Services (PS) – project‐based delivery
Who you’ll be selling to:
- Mid‑market enterprise and public sector orgs operating at national to global scale.
- Regulated, mission critical environments (defence, CNI, transport, legal, healthcare).
- Deep, long‑term customer relationships rather than transactional engagements.
- Customers who rely on ServiceNow as a core operational and transformation platform.
Deal profile, sales motion and compensation:
- Salary: Competitive salary and generous OTE (50/50), aligned to experience and overall target
- Account model: Land and expand within existing enterprise customers
- Typical deal sizes: £200k - £1m+ (with multiyear expansion potential)
- Sales cycles: Expect 18‒4 months, shorter than this is uncommon
- Stakeholders: Platform owners, IT leadership, transformation leads and procurement
- Growth expectation: c. 20–30 % YoY growth across a small portfolio of accounts
Success here comes from discipline, patience and credibility, not quick wins. We build genuine relationships with customers, have honest conversations about ROI, and use that trust to spot and close the right opportunities while delivering real value along the way.
What we’re looking for:
- ServiceNow experience is a plus, but not a must‑have – strong enterprise sales experience matters more.
- Strong experience in enterprise account management or strategic sales.
- Proven success growing revenue within existing customers (not just renewals).
- Experience selling managed services, consulting or complex technology solutions.
- Comfortable navigating long sales cycles and multiple senior stakeholders.
- Good commercial judgement and a track record of owning deals from start to finish.
- A clear, organised approach to pipeline and account planning.
- Enjoys autonomy, accountability and high standards.
What’s in it for you?
- A genuinely Great Place to Work – certified since 2022.
- Inclusive and supportive working environment – support for Women in Tech.
- Vitality private healthcare, GP access, Bupa dental care and onsite gym.
- Enhanced parental leave package, pension (4 % employer contribution) and life insurance.
- Comprehensive training, professional development and career progression – we invest in our people and actively promote from within.
- 25 days holiday (increasing with tenure), plus bank holidays.
- £250 home office setup allowance.
- Best in class tech stack, tools and training – committed to providing everything you need to be successful.
Public Sector / Enterprise Sales Account Manager - ServiceNow Partner Role. Job in Guildford Li[...] employer: United Cerebral Palsy of Georgia
UP3 is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. With a strong commitment to employee growth, we provide comprehensive training and career progression opportunities, alongside competitive benefits such as private healthcare and generous holiday allowances. Our focus on building long-term relationships with clients ensures that our team members engage in meaningful work, driving real value in complex, regulated sectors while enjoying the flexibility of hybrid working.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Public Sector / Enterprise Sales Account Manager - ServiceNow Partner Role. Job in Guildford Li[...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector and enterprise sales space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their challenges and how your experience can help them grow. Tailor your pitch to show how you can drive value for their enterprise customers, especially in complex environments like defence or transport.
✨Tip Number 3
Practice your sales cycle skills! Be ready to discuss how you’ve successfully navigated long sales cycles and managed multiple stakeholders. Use real examples to demonstrate your deal ownership and how you’ve turned prospects into loyal customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Show us you’re serious about joining the team!
We think you need these skills to ace Public Sector / Enterprise Sales Account Manager - ServiceNow Partner Role. Job in Guildford Li[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in enterprise sales and account management, especially any success you've had in growing revenue within existing customers. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with what we're looking for. Don't forget to mention your understanding of the public sector and complex technology solutions.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just responsibilities. Use numbers and examples to illustrate how you've successfully navigated long sales cycles and built strong relationships with stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand ServiceNow and its offerings inside out. Familiarise yourself with the specific services UP3 provides, like Managed Support Services and Managed Development Services. This knowledge will help you speak confidently about how you can drive value for enterprise customers.
✨Build Relationships Before the Interview
Try to connect with current employees or industry professionals on LinkedIn. Having insights from those already in the company can give you a leg up during the interview. Plus, it shows your proactive approach to building relationships, which is key for this role.
✨Prepare Your Success Stories
Think of specific examples from your past experience where you've successfully grown revenue within existing accounts. Be ready to discuss how you navigated long sales cycles and managed multiple stakeholders. This will demonstrate your ability to handle the responsibilities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's growth and customer relationships. Inquire about their approach to account management and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
