At a Glance
- Tasks: Deliver exceptional customer service and solve problems in a fast-paced environment.
- Company: Join a friendly team at LilyLifestyle in Guildford.
- Benefits: Opportunity for permanent position, skill development, and supportive work culture.
- Other info: Must be a driver with access to your own vehicle.
- Why this job: Make a real difference by helping customers and building relationships.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Temporary Customer Advisor in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better – this temporary role has the potential to become permanent for the right person.
Please note: Due to the location, you must be a driver with access to your own vehicle.
Duties:- Processing customer orders accurately and efficiently
- Managing customer queries, enquiries, and complaints with professionalism and empathy
- Ensuring orders are completed and updated within agreed timeframes
- Building strong relationships with customers over the phone and providing outstanding service
- Supporting the wider team with administrative and scheduling tasks
- Previous experience in customer service, administration, or order processing
- Excellent communication and telephone skills
- Strong organisational skills with great attention to detail
- Confident using Microsoft Word and Excel
- A positive, can-do attitude with the ability to work independently and as part of a team
- Ability to thrive in a busy environment and manage multiple tasks effectively
- Experience scheduling workloads or coordinating jobs
- Previous experience working within a busy customer service department
- Friendly and supportive working environment
- Fast-paced and varied role
- Opportunity to develop valuable customer service and administration skills
- Genuine opportunity for a permanent position
If you enjoy helping people, love staying organised, and want to be part of a supportive team, we’d love to hear from you. Apply today!
Customer Service Advisor. Job in Guildford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in Guildford as a Customer Service Advisor, where you'll thrive in a friendly and supportive environment that values your contributions. With opportunities for personal growth and the potential for a permanent position, this role offers a chance to develop your customer service skills while enjoying the excitement of a fast-paced workplace. If you're passionate about helping others and enjoy a varied workday, we invite you to be part of our dedicated team.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor. Job in Guildford LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LilyLifestyle. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling queries and complaints during the interview.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They’re looking for someone who can bring a positive vibe to the team, so don’t be afraid to show your passion for customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor. Job in Guildford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your previous experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any specific examples where you’ve successfully resolved customer queries or complaints.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks effectively. In your application, share instances where you’ve managed workloads or coordinated jobs. This will show us that you can thrive in our fast-paced environment!
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer queries or complaints in the past, showcasing your empathy and problem-solving skills.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples of how you've managed multiple tasks effectively. Think about times when you had to prioritise or coordinate workloads and be ready to share those stories.
✨Practice Your Communication Skills
As a Customer Service Advisor, communication is key. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable speaking about your experiences.
✨Demonstrate Your Can-Do Attitude
Employers love a positive attitude! During the interview, express your enthusiasm for the role and your willingness to learn. Share instances where you've gone above and beyond to help customers or support your team.
