At a Glance
- Tasks: Engage with residents and coordinate access for surveys in a hands-on role.
- Company: Join a dynamic team focused on improving resident engagement in Greenwich.
- Benefits: Earn £19.80 per hour on a temporary contract with flexible working.
- Other info: Opportunity to work collaboratively with contractors and stakeholders on impactful projects.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Experience in resident-facing roles and strong relationship management skills required.
The predicted salary is between 39600 - 39600 £ per year.
Temp 3 month contract
Must be able to start 8th June
£19.80 per hour
This is a predominately site-based, hands-on role focused on engaging with residents and coordinating access to over 200 homes to enable surveys and follow-on works. Working together, you will act as the main point of contact for residents, ensuring they are informed, supported and engaged throughout the process. This is an opportunity for the right candidate to help improve resident engagement and overall customer experience across the development.
Key responsibilities
- Act as the main point of contact for residents
- Coordinate access for surveys and works, including managing appointments and door-to-door engagement
- Follow up where access is not gained to maximise access across the development
- Maintain accurate records and manage bookings across systems and diaries
- Identify and address barriers to access and support residents throughout the process
- Lead resident communications and support engagement activities and events
- Work collaboratively with contractors, stakeholders and the wider project team
- Contribute to the smooth delivery of the project programme
About you
- Experience in a resident-facing role within an occupied residential environment
- Strong communication and relationship management skills
- Confident engaging with residents directly, including door-to-door activity
- Organised and able to manage multiple tasks and priorities
- Experience using booking systems and managing appointments
- Proactive and able to identify and resolve issues
Resident Liaison Officer. Job in Greenwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a Resident Liaison Officer in Greenwich, you will not only play a vital role in enhancing resident engagement but also benefit from our commitment to professional development and a collaborative culture. With competitive pay and the opportunity to make a meaningful impact in the community, joining our team means being part of a company that values your contributions and invests in your growth.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer. Job in Greenwich LilyLifestyle Jobs
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role of Resident Liaison Officer. Plus, it’ll give you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with residents, being able to articulate your thoughts clearly and confidently is key. Try role-playing scenarios with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or appointments in the past. This will demonstrate that you can handle the demands of coordinating access for surveys and works.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, you can always check out more opportunities on our website to find the perfect fit!
We think you need these skills to ace Resident Liaison Officer. Job in Greenwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in resident-facing roles. We want to see how you've engaged with residents and managed communications, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Resident Liaison Officer role. Share specific experiences that showcase your communication skills and ability to manage multiple tasks.
Showcase Your Organisational Skills:Since this role involves managing appointments and access for surveys, make sure to mention any relevant experience you have with booking systems or coordinating schedules. We love a well-organised candidate!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like coordinating access for surveys and managing resident communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role is all about engaging with residents, be prepared to discuss your communication style. Think of examples where you've successfully managed relationships or resolved conflicts. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
The job requires juggling multiple tasks, so come ready to talk about how you stay organised. Share specific tools or methods you use to manage appointments and maintain accurate records. This will show that you can handle the demands of the role effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a resident who is uncooperative about access for surveys. Think through your approach to problem-solving and how you would support residents throughout the process. This will highlight your proactive nature and ability to resolve issues.
