At a Glance
- Tasks: Troubleshoot complex Microsoft 365 and Azure issues while mentoring Tier 1 Engineers.
- Company: Join an award-winning team at United Cerebral Palsy of Georgia.
- Benefits: Hybrid working, strong technical culture, and weekly training sessions.
- Other info: Dynamic environment with opportunities to work with modern technologies.
- Why this job: Make a real impact while progressing into leadership or service delivery roles.
- Qualifications: Experience in 2nd line support and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
United Cerebral Palsy of Georgia is seeking a Senior 2nd Line Support Engineer to join their award-winning, Microsoft-focused MSP team in a hybrid working environment. You'll serve as the senior escalation point, mentoring Tier 1 Engineers while troubleshooting complex issues, particularly with Microsoft 365 and Azure.
This role offers opportunities for progression into leadership, service delivery, or pre-sales as the business grows. The company promotes a strong technical culture, weekly training sessions, and exposure to modern technologies.
Senior 2nd Line Engineer - Microsoft MSP Escalations in Great Yarmouth employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a dynamic hybrid working environment where innovation and technical excellence thrive. With a strong focus on employee development through weekly training sessions and clear pathways for career progression into leadership or service delivery roles, team members are empowered to grow alongside the business. The supportive culture fosters collaboration and mentorship, making it an ideal place for those looking to make a meaningful impact in the tech industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior 2nd Line Engineer - Microsoft MSP Escalations in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or join relevant tech forums. Engaging with the community can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific scenarios where you've tackled complex issues, especially with Microsoft 365 and Azure. We want to see how you think on your feet!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email or message shows your enthusiasm and keeps you on our radar.
✨Tip Number 4
Be ready to learn! Highlight your eagerness for training and development during interviews. We love candidates who are keen to grow and adapt in a tech-driven environment.
We think you need these skills to ace Senior 2nd Line Engineer - Microsoft MSP Escalations in Great Yarmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and Azure. We want to see how your skills align with the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about joining our team and how you can contribute to our award-winning MSP culture. Keep it engaging and relevant!
Showcase Your Mentoring Skills:Since this role involves mentoring Tier 1 Engineers, share any past experiences where you’ve guided others. We love seeing how you can help elevate the team while troubleshooting complex issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our hybrid working environment!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Microsoft Stuff
Make sure you brush up on your knowledge of Microsoft 365 and Azure. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you're not just familiar with the tech, but that you can handle complex issues like a pro.
✨Show Off Your Mentoring Skills
Since this role involves mentoring Tier 1 Engineers, think of examples where you've successfully guided others. Prepare to share how you approach teaching and supporting less experienced team members, as this will highlight your leadership potential.
✨Embrace the Technical Culture
United Cerebral Palsy of Georgia values a strong technical culture, so be prepared to discuss how you stay updated with modern technologies. Mention any recent training sessions or certifications you've completed, and express your enthusiasm for continuous learning.
✨Think About Future Growth
This position offers opportunities for progression, so consider where you see yourself in the future. Be ready to discuss your career aspirations and how they align with the company's growth. This shows that you're not just looking for a job, but a place to grow and contribute.
