At a Glance
- Tasks: Create tailor-made holidays and connect with customers to meet their travel dreams.
- Company: Award-winning travel company with a focus on bespoke tours in the UK and Ireland.
- Benefits: Competitive salary, bonuses, flexible working options, and opportunities to experience our tours.
- Other info: Dynamic, supportive environment with potential for remote work.
- Why this job: Join a passionate team and help others explore unique travel experiences.
- Qualifications: Experience in travel sales and strong customer service skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Overview: Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. While ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award-winning Travel Company!
Salary is circa 27k - 30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote.
Responsibilities:
- Be responsible for responding to enquiries and converting them into tailor‑made holidays.
- Listen and respond to the customer's needs and organise everything from accommodation to activities to travel to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- Use your natural sales skills backed by a strong customer service focus.
- Use your excellent knowledge of the geography of Scotland – and ideally also England, Wales and Ireland – and be passionate about encouraging visitors from home and overseas to explore beyond the beaten track.
- Relish the challenge of working in a fast‑paced yet supportive environment as part of a small team of around 20 people.
- Be a skilled communicator and computer literate.
- Be fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- Work a full‑time 37.5 hour week within our Mon to Sat office opening hours; occasional overtime may be necessary at peak times.
- Once experienced, take turns to cover the 24/7 duty rota for customers on holiday.
Package: Starting salary is up to 30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidate’s experience.
Qualifications:
- Travel Consultant background within a sales‑focused environment for a Tour Operator.
- Good knowledge of the UK & Ireland; tourism experience, but not strictly required.
- Travel Professionals from luxury tour operators that sell international travel will also be considered.
- Experience in creating and selling bespoke tour itineraries.
- Strong customer service and communication skills.
- Computer literate and comfortable with industry tools.
- Fluent in English.
Travel Sales Advisor. Job in Glasgow LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an award-winning Travel Company based in Glasgow, we pride ourselves on fostering a supportive and dynamic work culture that values creativity and collaboration. Our Travel Sales Advisors enjoy competitive salaries, a range of benefits, and the flexibility of office-based, hybrid, or fully remote working options, all while being part of a passionate team dedicated to crafting unique holiday experiences. With opportunities for professional growth and the chance to explore our bespoke tours firsthand, we are committed to making your career as rewarding as the journeys we create for our customers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Advisor. Job in Glasgow LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on LilyLifestyle and their tours. This will help you connect with the interviewer and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your rapport-building skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. This will help you feel more confident when it comes to selling those tailor-made holidays.
✨Tip Number 3
Show off your UK knowledge! Brush up on your geography and be ready to share some hidden gems in Scotland, England, Wales, and Ireland. This will not only impress your potential employer but also demonstrate your passion for travel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Travel Sales Advisor. Job in Glasgow LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Travel Knowledge:Make sure to highlight your knowledge of the UK and Ireland in your application. We love candidates who can share their passion for travel and unique experiences, so don’t hold back on those fun facts or personal stories!
Tailor Your Application:Just like we create bespoke holidays, your application should be tailored to us! Use the job description to guide your responses and showcase how your skills and experience align with what we're looking for.
Be Personable:We’re all about building rapport with customers, so let your personality shine through in your written application. A friendly tone can go a long way in making your application stand out!
Check Your Details:Attention to detail is key in this role, so make sure your application is free from typos and errors. We want to see that you can communicate clearly and effectively, just like you would with our customers!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Geography
Brush up on your knowledge of the UK and Ireland before the interview. Be ready to discuss not just popular destinations but also hidden gems that could make a holiday special. This will show your passion for travel and your ability to create unique experiences.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted enquiries into sales in the past. Think about specific situations where you built rapport with customers and tailored solutions to meet their needs. This will demonstrate your natural sales abilities and customer service focus.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice responding to customer enquiries as if you were already in the role. This will help you showcase your communication skills and ability to think on your feet, which are crucial for a Travel Sales Advisor.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the types of tours they offer. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
