At a Glance
- Tasks: Handle customer enquiries and manage repair requests in a dynamic environment.
- Company: Join United Cerebral Palsy of Georgia, a leader in social housing support.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference.
- Other info: Great opportunity for personal growth and community impact.
- Why this job: Be the voice that helps people navigate their housing needs effectively.
- Qualifications: At least one year of customer service experience required.
The predicted salary is between 12 - 15 £ per hour.
United Cerebral Palsy of Georgia is seeking a Part Time Customer Service Advisor based in Glasgow. This front-line role entails handling enquiries through multiple channels, ensuring high-quality customer service throughout.
Ideal candidates will possess at least one year of experience in customer service. Responsibilities include managing repair requests, housing allocations, and maintaining customer records. The position is pivotal in providing timely and efficient customer outcomes.
Part-Time Social Housing Customer Advisor - Glasgow employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Part-Time Social Housing Customer Advisor in Glasgow, you will benefit from flexible working hours, comprehensive training, and opportunities to develop your skills in a meaningful role that directly impacts the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Social Housing Customer Advisor - Glasgow
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your skills and be ready to showcase how you've handled enquiries in the past. We want to see your experience shine through!
✨Tip Number 2
Practice makes perfect! Try role-playing common customer scenarios with a friend or family member. This will help you feel more confident when you're faced with real-life situations during the interview.
✨Tip Number 3
Don’t forget to research United Cerebral Palsy of Georgia! Knowing their mission and values can give you an edge in the interview. We love candidates who show genuine interest in our work!
✨Tip Number 4
Apply through our website for the best chance! It’s super easy, and we’ll get your application directly. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Part-Time Social Housing Customer Advisor - Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience, especially any roles where you've handled enquiries or managed records. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Relevant Experience:When filling out your application, be specific about your past roles. Mention any experience with repair requests or housing allocations, as these are key to the role. We love seeing real examples of your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled enquiries in the past, especially in challenging situations. Think of specific examples that showcase your problem-solving skills and ability to maintain high-quality service.
✨Familiarise Yourself with Social Housing
Do some research on social housing and the specific challenges it faces. Understanding the context of the role will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate how you'd handle various customer service situations. Practice articulating your thought process clearly and concisely, focusing on how you would ensure timely and efficient outcomes for customers.
✨Showcase Your Communication Skills
As a front-line role, communication is key. During the interview, be sure to convey your thoughts clearly and confidently. Use active listening techniques and engage with the interviewer to demonstrate your interpersonal skills.
