At a Glance
- Tasks: Support daily operations, manage stock, and enhance customer experience in a dynamic branch.
- Company: Join a supportive team at a growing business in East Kilbride.
- Benefits: Stable full-time role with opportunities for career development.
- Other info: Hands-on role with varied responsibilities in a team-focused setting.
- Why this job: Be part of a fast-paced environment where your contributions make a real difference.
- Qualifications: Strong organisational skills and excellent communication are essential.
The predicted salary is between 26000 - 26000 £ per year.
Join a fast-paced, supportive team driving efficient branch operations.
Key Details
- Location: East Kilbride
- Salary: Up to £26,000 per annum
- Role: Branch Operations Administrator
- Reporting to: Branch Manager
- Type: Mon - Fri Full-time, permanent
About the Role
As a Branch Operations Administrator, you will provide essential administrative and operational support to ensure the smooth day-to-day running of the branch. You'll work closely with the Branch Manager and wider teams, playing a key role in supporting scheduling, stock control, reporting, and customer communication.
Key Responsibilities
- Operational & Administrative Support
- Assist the Branch Manager with daily operations and compliance
- Support stock control including ordering, deliveries, and reconciliation
- Maintain records, logs, and filing systems
- Assist with reports, KPIs, and general administration
- Manage banking, petty cash, and payment processing
- Planning & Scheduling
- Support scheduling of fitters and maintain accurate job records
- Communicate effectively with customers and technicians
- Update availability for booking teams
- Customer Experience
- Handle customer enquiries professionally
- Support aftercare processes and resolve issues
- Maintain high customer satisfaction standards
- Facilities, Health & Safety
- Assist with H&S compliance and record keeping
- Coordinate maintenance, cleaning, and general branch upkeep
- Ensure a safe and tidy working environment
- Compliance & Improvements
- Maintain GDPR compliance and confidentiality
- Ensure processes meet company standards
- Suggest improvements to increase efficiency
What We're Looking For
- Essential
- Highly organised with strong attention to detail
- Excellent communication skills
- Proactive, reliable, and able to multitask
- Customer-focused with a professional approach
- Competent with Microsoft Office and CRM systems
- Ability to work in a fast-paced team environment
- Desirable
- Experience in administration, retail, or operations
- Knowledge of scheduling systems or booking processes
- Basic understanding of H&S and GDPR
What's on Offer
- Stable, full-time position
- Opportunity to develop within a growing business
- Supportive and team-focused working environment
- Hands-on role with varied responsibilities
If you're an organised and proactive individual looking to build a career in operations and administration, we'd love to hear from you!
Operations Administrator. Job in Glasgow LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in East Kilbride as a Branch Operations Administrator, where you'll thrive in a supportive and fast-paced environment. We offer a stable full-time position with opportunities for personal and professional growth, ensuring you play a vital role in enhancing branch operations while maintaining high customer satisfaction. With a focus on teamwork and development, we provide a hands-on role that promises varied responsibilities and a chance to make a real impact.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator. Job in Glasgow LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at LilyLifestyle. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how you can contribute to their goals. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work, especially anything related to administration or customer service. We love seeing how you’ve tackled challenges and improved processes in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Administrator. Job in Glasgow LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and attention to detail. We want to see how your experience aligns with the role of Branch Operations Administrator, so don’t be shy about showcasing relevant tasks you've handled in previous jobs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and customer-focused mindset, and don’t forget to express your enthusiasm for the role.
Showcase Your Communication Skills:As you'll be handling customer enquiries and working closely with the Branch Manager, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Branch Operations Administrator. Familiarise yourself with key tasks like stock control, scheduling, and customer communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Communicate Like a Pro
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about handling customer enquiries or resolving issues, as these scenarios are likely to come up during the interview.
✨Demonstrate Your Team Spirit
Since you'll be working closely with the Branch Manager and other team members, it's important to showcase your ability to work well in a team. Share examples of how you've collaborated with others in previous roles and how you can contribute to a supportive and efficient branch environment.
