At a Glance
- Tasks: Assist customers via calls and emails, ensuring top-notch service and support.
- Company: Join a reputable organisation in Glasgow with a strong focus on customer satisfaction.
- Benefits: Earn £12.71 - £18.90 per hour, enjoy free tea and coffee, and earn vouchers for stellar performance.
- Other info: Flexible shifts with opportunities for growth in a dynamic workplace.
- Why this job: Perfect opportunity to enhance your skills while working in a supportive team environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 26400 - 39300 £ per year.
Customer Service Advisor Part‑Time 12‑Month Fixed‑Term Contract
Location: Glasgow
Hourly Rate: 12.71 - 18.90
- Key Details:
- Hours: 37 per week
- Shifts: 8.00-11.30 - 16.00 - 20.00
- Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs)
- Perks: Vouchers awarded for star performance, Free tea and coffee available onsite
About the Role
We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.
What You'll Be Doing
- Handling inbound and outbound calls, emails, and customer enquiries
- Completing transactions and maintaining accurate digital and manual records
- Managing daily workloads to meet deadlines
- Escalating non-routine queries appropriately
- Collaborating with team members to support overall performance
- Providing general administrative support
- Ensuring compliance with internal controls and audit requirements
What We're Looking For
- Candidates from all customer service backgrounds
- Strong communication and interpersonal skills
- Proven ability to work effectively in a team or structured environment
- Good organisational and time management skills
- Excellent attention to detail and accuracy
- Commitment to delivering high-quality customer service
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer service advisor. Job in Glasgow LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established and reputable organisation in Glasgow as a Customer Service Advisor, where you will thrive in a supportive and dynamic work culture. With opportunities for professional growth, competitive hourly rates, and perks like performance vouchers and free refreshments, this role offers a rewarding experience in a structured environment dedicated to outstanding customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer service advisor. Job in Glasgow LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be clear and friendly. Try role-playing common customer scenarios with a friend to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at LilyLifestyle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Customer service advisor. Job in Glasgow LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match what we're looking for, like strong communication and teamwork.
Show Your Enthusiasm:We love candidates who are genuinely excited about the role! Let your passion for customer service shine through in your application. A bit of personality can go a long way!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities like handling calls and managing customer enquiries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to showcase how you've effectively communicated with customers or team members.
✨Demonstrate Team Spirit
This role requires collaboration with team members, so be ready to discuss how you work well in a team. Share specific instances where you contributed to a team's success or helped resolve conflicts, showing that you're a team player.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you handled difficult customer situations or managed your time effectively. This will show your ability to think on your feet and deliver high-quality service.
