At a Glance
- Tasks: Support daily operations, manage stock, and enhance customer experience in a dynamic branch.
- Company: Join a supportive team at a growing business in East Kilbride.
- Benefits: Stable full-time role with opportunities for career development.
- Other info: Hands-on role with varied responsibilities in a team-focused setting.
- Why this job: Be part of a fast-paced environment where your contributions truly matter.
- Qualifications: Strong organisational skills and excellent communication are essential.
The predicted salary is between 26000 - 26000 £ per year.
Join a fast-paced, supportive team driving efficient branch operations.
Key Details
- Location: East Kilbride
- Salary: Up to £26,000 per annum
- Type: Mon - Fri Full-time, permanent
About the Role
As a Branch Operations Administrator, you will provide essential administrative and operational support to ensure the smooth day-to-day running of the branch. You'll work closely with the Branch Manager and wider teams, playing a key role in supporting scheduling, stock control, reporting, and customer communication.
Key Responsibilities
- Operational & Administrative Support
- Assist the Branch Manager with daily operations and compliance
- Support stock control including ordering, deliveries, and reconciliation
- Maintain records, logs, and filing systems
- Assist with reports, KPIs, and general administration
- Manage banking, petty cash, and payment processing
- Planning & Scheduling
- Support scheduling of fitters and maintain accurate job records
- Communicate effectively with customers and technicians
- Update availability for booking teams
- Customer Experience
- Handle customer enquiries professionally
- Support aftercare processes and resolve issues
- Maintain high customer satisfaction standards
- Facilities, Health & Safety
- Assist with H&S compliance and record keeping
- Coordinate maintenance, cleaning, and general branch upkeep
- Ensure a safe and tidy working environment
- Compliance & Improvements
- Maintain GDPR compliance and confidentiality
- Ensure processes meet company standards
- Suggest improvements to increase efficiency
What We're Looking For
- Essential
- Highly organised with strong attention to detail
- Excellent communication skills
- Proactive, reliable, and able to multitask
- Customer-focused with a professional approach
- Competent with Microsoft Office and CRM systems
- Ability to work in a fast-paced team environment
- Desirable
- Experience in administration, retail, or operations
- Knowledge of scheduling systems or booking processes
- Basic understanding of H&S and GDPR
What's on Offer
- Stable, full-time position
- Opportunity to develop within a growing business
- Supportive and team-focused working environment
- Hands-on role with varied responsibilities
If you're an organised and proactive individual looking to build a career in operations and administration, we'd love to hear from you!
Branch Operations Administrator. Job in Glasgow LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in East Kilbride, where we prioritise a supportive work culture and offer a stable, full-time position as a Branch Operations Administrator. With opportunities for personal and professional growth, you'll play a vital role in ensuring efficient branch operations while enjoying a hands-on role with varied responsibilities in a fast-paced environment. We value your contributions and are committed to maintaining high standards of customer satisfaction and operational excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Administrator. Job in Glasgow LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at LilyLifestyle. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to the team. We recommend practising common interview questions and having your own questions ready to show your interest.
✨Tip Number 3
Showcase your skills! Bring examples of your past work or experiences that highlight your organisational and communication skills. This will help you stand out as a candidate who’s ready to jump into the Branch Operations Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team at LilyLifestyle.
We think you need these skills to ace Branch Operations Administrator. Job in Glasgow LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and attention to detail. We want to see how your experience aligns with the role of Branch Operations Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and customer-focused mindset, and let us know how you can contribute to our branch operations.
Show Off Your Communication Skills:As a Branch Operations Administrator, effective communication is key. In your application, demonstrate your ability to communicate clearly and professionally, whether it’s in your writing or by sharing examples from your past experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the details about the position and our company!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Branch Operations Administrator. Familiarise yourself with tasks like stock control, scheduling, and customer communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Brush Up on Compliance Knowledge
Given the importance of compliance in this position, it’s a good idea to have a basic understanding of GDPR and health & safety regulations. You might be asked how you would ensure compliance in your daily tasks, so think about relevant scenarios you can discuss.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and opportunities for growth within the organisation. This shows that you’re not only interested in the job but also in how you can contribute to the team’s success.
