At a Glance
- Tasks: Lead fulfilment operations, ensuring orders are processed and dispatched accurately and on time.
- Company: Join a market-leading FMCG production business with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity for continuous improvement and professional growth in a thriving industry.
- Why this job: Make a real impact in logistics while leading a passionate team in a fast-paced setting.
- Qualifications: Experience in operations, logistics, or supply chain management with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
A market-leading FMCG production business requires a Fulfilment Operations Manager to lead site fulfilment, dispatch, and order delivery activities. Applicants need strong operational and planning experience gained within a production, manufacturing, Food, FMCG or logistics environment, with a proven ability to manage teams and deliver against customer demand.
The Fulfilment Operations Manager will be responsible for coordinating fulfilment activities to ensure orders are picked, processed, and dispatched accurately, on time, and in full. The role would suit a driven and organised logistics, supply chain or operations professional, who can combine planning, process control, and leadership to deliver high service levels in a fast-paced environment.
Specific duties of the Fulfilment Operations Manager include:
- Generate, manage, and deliver daily and weekly fulfilment and dispatch plans in line with customer orders and KPIs
- Lead labour planning and forecasting across fulfilment and dispatch teams
- Track order progress and adjust plans to ensure OTIF
- Lead, coach, and develop fulfilment teams including training, absence, and performance management
- Drive continuous improvement and LEAN initiatives to improve efficiency, accuracy, and reduce waste
- Coordinate with production, planning, and logistics teams to ensure aligned order fulfilment
- Oversee dispatch operations, ensuring accurate picking, packing, and loading of orders
- Support implementation of new tools, systems, and fulfilment processes
Fulfilment Operations Manager applicants should meet the following criteria:
- Operations, fulfilment, logistics, supply chain, or production planning experience within a production, manufacturing, or distribution environment
- Strong understanding of labour planning, order fulfilment, and cost control
- Proven leadership experience managing and developing teams
- Excellent organisational, problem-solving, and decision-making skills
- Strong communication and stakeholder management skills
- Continuous improvement mindset (Lean / 5S experience beneficial)
Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our New Milton location, we pride ourselves on being a market leader in the FMCG sector, offering a dynamic work environment that fosters growth and innovation. As a Fulfilment Operations Lead, you will benefit from a supportive culture that prioritises employee development through training and continuous improvement initiatives, ensuring you thrive in your role. Join us to be part of a collaborative team dedicated to delivering exceptional service while enjoying the advantages of working in a fast-paced, rewarding industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG and logistics sectors. Attend industry events or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to fulfilment operations. Think about your past experiences and how they align with the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and driven improvements in previous roles. Highlight any specific projects where you implemented LEAN initiatives or improved efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fulfilment Operations Manager role. Highlight your operational and planning experience, especially in FMCG or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved processes in previous jobs. We love a good story!
Showcase Your Leadership Skills:Since this role involves managing teams, make sure to highlight your leadership experience. Talk about how you've coached and developed others, and any successful projects you've led. We’re all about teamwork here at StudySmarter!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to fulfilment operations. Be ready to discuss how you've met or exceeded these metrics in your previous roles, as this will show your understanding of the operational side of the business.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you’ve coached team members or improved team performance, as this is crucial for the Fulfilment Operations Manager role.
✨Emphasise Continuous Improvement
Be ready to talk about any Lean or 5S initiatives you've implemented in past positions. Companies love candidates who can demonstrate a mindset focused on efficiency and waste reduction, so have some concrete examples at hand.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like labour planning or order fulfilment processes. This will help you stand out during the interview.
