At a Glance
- Tasks: Be the go-to person for customer queries and provide top-notch service.
- Company: Join a global manufacturing business with a vibrant culture.
- Benefits: Enjoy a competitive salary, bonus schemes, and subsidised meals.
- Other info: Hybrid work model with great career growth opportunities.
- Why this job: Use your language skills to make a real difference in customer satisfaction.
- Qualifications: Fluency in French and English, plus previous customer service experience.
The predicted salary is between 30000 - 30000 £ per year.
North Kent hybrid (2 days in the office) Monday to Friday £30,000 DOE with a target bonus Permanent full time role. Pearson Whiffin are recruiting for a Customer Service Coordinator on behalf of our client, a global manufacturing business.
To be considered for this position, candidates must be fluent in both French and English, with strong verbal and written communication skills in both languages. We are looking for someone with previous experience handling customer enquiries over the telephone, and any prior administration experience would be highly beneficial.
Our client offers an excellent benefits package, including bonus schemes, life assurance at four times salary, subsidised meals in the on-site restaurant, employee assistance programmes, and much more!
Duties include:
- Being the first point of contact for all customer queries, delivering an exceptional level of service at all times.
- Liaising with customers via web chat, telephone and email.
- Dealing with customer complaints.
- Entering and processing orders.
- Advising customers of any fulfilment issues or delivery delays.
- Providing quotations and following up on open quotes.
- Sending price lists to customers.
To be considered for this role, you must have/be:
- Previous customer service experience within a B2B environment.
- Experience within manufacturing or a regulated industry would be a significant advantage.
- Must be fluent in French (written and verbal), as well as English.
- Strong customer service skills with a customer-focused approach.
- Excellent written and verbal communication abilities.
French Speaking - Customer Service Coordinator. Job in Stone LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a global manufacturing leader as a French Speaking Customer Service Coordinator in North Kent, where you will thrive in a supportive hybrid work environment. Our client values employee well-being with an impressive benefits package, including life assurance, subsidised meals, and opportunities for professional growth, making it an ideal place for those seeking a rewarding career in customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land French Speaking - Customer Service Coordinator. Job in Stone LilyLifestyle Jobs
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common customer service scenarios in both French and English. This will help you feel more confident and show off your language skills when it counts.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let them know why you're excited about the role. A genuine passion for customer service can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find roles like the Customer Service Coordinator position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace French Speaking - Customer Service Coordinator. Job in Stone LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both French and English, make sure to highlight your language skills right at the top of your application. Use both languages where appropriate to demonstrate your proficiency!
Tailor Your Experience:We want to see how your previous customer service experience fits with what we're looking for. Be specific about your past roles, especially any B2B or manufacturing experience, and how it relates to the duties mentioned in the job description.
Keep It Professional Yet Friendly:Your written communication should reflect the exceptional customer service we value. Strike a balance between professionalism and a friendly tone, as this is key in customer interactions.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and English, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview with a friend to ensure you're comfortable switching between languages.
✨Know the Company Inside Out
Research the global manufacturing business you're applying to. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Customer Scenarios
Think of examples from your previous customer service experience where you handled difficult situations or complaints. Be ready to discuss these scenarios during the interview, as they’ll want to see how you approach problem-solving and customer satisfaction.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, strong communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Use examples that highlight your ability to communicate effectively in both languages, especially in a customer service context.
