At a Glance
- Tasks: Manage freight operations and provide top-notch customer service in a fast-paced environment.
- Company: Join a growing SME in the dynamic freight and shipping industry.
- Benefits: Competitive salary, 32 days annual leave, and extensive training opportunities.
- Other info: Enjoy a hybrid work model with a 4on4off shift pattern.
- Why this job: Be part of a team that shapes logistics solutions for major global clients.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills required.
The predicted salary is between 35000 - 38000 £ per year.
We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis.
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Operations Specialist (4on4off) you will report to the Freight Operations Manager on a daily basis. You will be responsible for the following areas:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Redditch, Worcestershire.
- Ability to work a 4on4off shift pattern on a hybrid basis.
What's On Offer?
- £35,000 - £38,000
- 32 days annual leave
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic SME freight forwarding business in Redditch, Worcestershire, where your expertise as a Freight Operations Specialist will be valued in a fast-paced environment. With a strong focus on employee growth, we offer world-class training and development opportunities, alongside a competitive salary and comprehensive benefits package, including 32 days of annual leave. Our hybrid work model and supportive culture ensure that you can thrive while delivering exceptional logistics solutions for our esteemed clients.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they operate in the freight and shipping industry. We want you to impress them with your knowledge and passion for logistics!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customs compliance and freight operations. We suggest doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Specialist role. Highlight your experience in freight forwarding, customs compliance, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about shipping and how your background makes you a great fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Whether it's improving efficiency or enhancing customer satisfaction, we love to see how you've made an impact in your past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air, sea, and road freight operations. Understand the key terms like INCOTerms and customs compliance, as these will likely come up in conversation. Being able to speak confidently about these topics will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to build relationships and provide excellent service.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to freight operations. For instance, how would you handle a last-minute change in shipping requirements? Practising your responses to these types of questions can help you think on your feet during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans or how they handle challenges in logistics. This shows your interest in the role and helps you gauge if the company is the right fit for you.
