At a Glance
- Tasks: Provide on-site IT support in schools, troubleshooting devices and networks.
- Company: Join a specialist provider focused on supporting schools in Hull.
- Benefits: Competitive salary, car allowance, 24 days holiday, and birthday off.
- Other info: Enjoy a supportive team environment with opportunities for training and development.
- Why this job: Build strong relationships while making a real impact in education IT.
- Qualifications: Experience in school IT, knowledge of Windows and Office 365 required.
The predicted salary is between 31000 - 35000 £ per year.
IT Field Engineer Location: Hull and surrounding areas including Beverley, Hessle and Brough (HU postcode)
Salary: £31,000 to £35,000 total package, including £3,000 car allowance.
Contract: Full-time, permanent. Hours: Monday to Friday.
You won't be covering dozens of sites. You'll be responsible for a handful that actually rely on you. If you've worked in school IT, you'll know how it usually goes. Too many sites, constant reactive work, and no time to fix things properly. This role is set up differently. You'll support around 8 to 9 schools across Hull. The same sites, the same people, and the chance to get on top of things instead of chasing tickets all day.
The role: This is a field-based position, with most of your time spent on-site in schools. You'll become a familiar face. Staff will know you, trust you, and come to you when they need support. It's as much about how you work with people as it is your technical ability. You'll also have the backing of a service desk, so you're not dealing with everything on your own.
What you'll be doing:
- Providing on-site IT support across primary and secondary schools.
- Troubleshooting devices, networks and classroom technology.
- Supporting Windows 11, Office 365 and Windows Server.
- Installing hardware and configuring systems.
- Supporting AV equipment used in lessons.
- Working with the service desk to manage tickets and resolutions.
What they're looking for:
- Experience supporting IT in an education environment or similar.
- Solid knowledge of Windows, Office 365 and basic networking.
- Comfortable working directly with users face to face.
- Friendly, approachable and able to build relationships.
- Happy traveling across the Hull area as part of the role.
- Open to candidates based outside the area who can travel in regularly.
- Full UK driving licence and access to a vehicle.
If you prefer staying behind the scenes and avoiding user interaction, this won't be the right fit.
Why this role: You're not spread too thin. You'll work with the same schools consistently, giving you more control, better relationships, and the chance to do the job properly. You'll also be joining a specialist provider that understands schools and has built its support model around them.
What you get:
- £28,000 to £32,000 basic salary.
- £3,000 car allowance.
- £31,000 to £35,000 total package.
- Mileage and expenses covered.
- 24 days holiday plus bank holidays.
- Your birthday off.
- Pension and benefits.
- Training and development.
- Supportive team environment.
Interested? Apply now or contact our team for more information.
Field IT Engineer. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Field IT Engineer with us, you'll enjoy a supportive work culture that prioritises meaningful relationships and effective problem-solving in the education sector. With a focus on a manageable number of schools, you will have the opportunity to build trust and rapport with staff while receiving comprehensive backing from our service desk. We offer competitive salaries, generous holiday allowances, and a commitment to your professional development, making us an excellent employer for those seeking a rewarding career in IT support.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field IT Engineer. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT field. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; people love to help if you ask!
✨Tip Number 2
Show off your personality! When you get an interview, let your friendly and approachable side shine through. Remember, they want someone who can build relationships with staff at schools, so be yourself and connect with them.
✨Tip Number 3
Prepare for hands-on scenarios! Since this role is all about on-site support, brush up on your troubleshooting skills. Think of real-life examples where you’ve solved tech issues in schools or similar environments to impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions!
We think you need these skills to ace Field IT Engineer. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in school IT or similar environments. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of Windows, Office 365, and networking.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can build relationships with staff at the schools. A personal touch goes a long way!
Showcase Your People Skills:Since this role is all about working closely with users, make sure to highlight any experience you have in customer service or face-to-face support. We love friendly, approachable candidates who can connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech Inside Out
Make sure you're well-versed in the technologies mentioned in the job description, like Windows 11, Office 365, and basic networking. Brush up on troubleshooting techniques for devices and AV equipment, as you'll need to demonstrate your technical skills during the interview.
✨Showcase Your People Skills
Since this role involves working closely with school staff, be prepared to discuss your experience in building relationships and providing support. Share examples of how you've successfully interacted with users in the past, highlighting your friendly and approachable nature.
✨Familiarise Yourself with the Schools
Research the schools you'll be supporting in Hull and surrounding areas. Understanding their specific needs and challenges will help you tailor your responses and show that you're genuinely interested in making a positive impact in their IT environment.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, the types of projects you'll be involved in, or how they measure success in this role. It shows you're engaged and eager to learn more about the position.
