At a Glance
- Tasks: Design and deliver innovative ServiceNow solutions while optimising workflows and integrations.
- Company: Leading Defence & Security organisation with a focus on technology and innovation.
- Benefits: Competitive contract rate, professional development, and the chance to work in a secure environment.
- Other info: Join a collaborative team and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by enhancing ServiceNow capabilities in a dynamic and secure setting.
- Qualifications: Extensive ServiceNow experience, ITIL knowledge, and strong technical skills required.
The predicted salary is between 60000 - 75000 £ per year.
Our client, a prominent entity in the Defence & Security sector, is currently seeking a Senior ServiceNow Engineer on a contract basis for a 12-month duration, located in Farnborough. In this role, you will utilise your expertise in ITIL v2 and ITIL to drive the implementation and enhancement of ServiceNow capabilities within the organisation, supporting critical initiatives and platform maturity.
Key Responsibilities
- Design and deliver ServiceNow solutions focusing on CSM and ITIL-based workflows, ensuring alignment with agreed requirements and timelines.
- Lead and execute ServiceNow integrations with enterprise platforms using REST APIs and standard integration patterns.
- Produce technical designs, configurations, and build artifacts that adhere to internal standards and are supportable.
- Optimise workflows, business rules, notifications, UI Policies, and Forms to streamline IT and business processes.
- Implement and enhance Incident, Problem, and Change Management processes aligned with ITIL best practices.
- Contribute to the evolution of the ServiceNow roadmap by providing expert recommendations and delivering agreed enhancements.
- Provide knowledge transfer, clear documentation, and handover to internal teams at specified points during the engagement.
Job Requirements
- Extensive hands-on experience in ServiceNow delivery, particularly with CSM and ITIL workflows.
- Proficiency with ServiceNow CSM, ITSM/ITIL, ITOM (beneficial), and CSDM.
- Experience in delivering ServiceNow integrations using REST APIs.
- Solid understanding of ServiceNow platform architecture and best practices.
- Working knowledge of JavaScript, ServiceNow scripting, and web technologies (HTML, AJAX).
- Ability to translate business requirements into pragmatic technical solutions.
- ServiceNow Certified System Administrator (CSA) certification is essential; additional certifications are desirable.
Ways of Working
- Outcome-driven with a focus on delivery quality and timelines.
- Comfortable working independently or within agile delivery teams.
- Engages professionally with stakeholders while maintaining contractor independence.
- Produces clear documentation and implementation guidance.
If you are an experienced Senior ServiceNow Engineer with a passion for enhancing platform capabilities within a secure environment, we would love to hear from you. Apply now to join our client's dynamic team in Farnborough.
Senior ServiceNow Engineer (SC Cleared). Job in Farnborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading player in the Defence & Security sector, where your expertise as a Senior ServiceNow Engineer will be valued and nurtured. Located in Farnborough, our client offers a collaborative work culture that prioritises innovation and professional growth, alongside competitive benefits and a commitment to employee development. This role not only allows you to contribute to critical initiatives but also provides a unique opportunity to enhance your skills in a secure and dynamic environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow Engineer (SC Cleared). Job in Farnborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the Defence & Security sector, especially those who might know about opportunities at companies using ServiceNow. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous ServiceNow projects, especially those involving CSM and ITIL workflows. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your JavaScript and ServiceNow scripting skills. You might be asked to solve problems on the spot, so being sharp will give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes speed up the process. Plus, it shows you're genuinely interested in joining the team!
We think you need these skills to ace Senior ServiceNow Engineer (SC Cleared). Job in Farnborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ServiceNow Engineer role. Highlight your experience with ITIL and ServiceNow, especially focusing on CSM workflows. We want to see how your skills align with what our client is looking for!
Showcase Your Projects:Include specific examples of projects where you've implemented ServiceNow solutions. We love seeing real-world applications of your skills, so don’t hold back on the details that demonstrate your expertise in integrations and optimising workflows.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around CSM and ITIL workflows. Be ready to discuss specific projects where you've implemented these solutions, as well as any challenges you faced and how you overcame them.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with REST APIs and ServiceNow integrations. You might be asked to explain how you would approach a particular integration scenario, so think through some examples beforehand.
✨Understand the Defence & Security Sector
Familiarise yourself with the unique challenges and requirements of the Defence & Security sector. This will help you tailor your responses and show that you understand the context in which the company operates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to translate business requirements into technical solutions. Think of scenarios from your past experience where you successfully optimised workflows or enhanced processes, and be ready to share those stories.
