At a Glance
- Tasks: Coordinate care services and support for residents in a vibrant Extra Care Scheme.
- Company: Join LilyLifestyle, a leader in innovative care solutions in London.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic team environment with ongoing training and support.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care, strong communication skills, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Duties and Responsibilities
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide hands-on care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer's needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Extra Care Scheme Coordinator. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an exceptional employer, offering a supportive and dynamic work environment in London for those passionate about making a difference in the lives of others. With a strong focus on employee growth, comprehensive training programmes, and a commitment to a person-centred approach, staff are empowered to thrive both personally and professionally. The company fosters a collaborative culture where compassion and teamwork are at the forefront, ensuring that every team member feels valued and motivated.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care Scheme Coordinator. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in Extra Care Schemes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to care and support roles. Think about your experiences and how they align with the responsibilities listed in the job description.
✨Tip Number 3
Show your passion for care! During interviews, share stories that highlight your compassion and ability to handle pressure. This will help you stand out as someone who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Extra Care Scheme Coordinator. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Extra Care Scheme Coordinator role. Highlight your relevant experience in care and support, and show how you align with our re-abling, outcome-focused ethos.
Showcase Your Communication Skills:Since effective communication is key in this role, give examples of how you've successfully liaised with clients, staff, and external agencies in your application. We want to see that you can communicate clearly and effectively!
Highlight Your Flexibility:This job requires a flexible approach, so mention any experiences where you've adapted to changing situations or managed multiple tasks. We love candidates who can cope well under pressure and thrive in fast-paced environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Extra Care Scheme Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as managing staff, ensuring compliance, and maintaining effective communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your People Skills
This role requires a lot of interaction with staff, clients, and external agencies. Prepare examples from your past experiences where you've successfully built rapport or resolved conflicts. Highlight your ability to communicate effectively and provide emotional support, as these are crucial attributes for the position.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing staff rotas or dealing with complaints. Think of scenarios from your previous roles where you demonstrated problem-solving skills and adaptability. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Your Commitment to Training
Since the role involves overseeing staff training and development, be prepared to discuss your approach to identifying training needs and ensuring compliance. Share any relevant experiences where you've contributed to staff training or development initiatives, showing that you're invested in continuous improvement for both yourself and your team.
