At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a dynamic car dealership.
- Company: Join a vibrant car dealership team in London with a focus on customer service.
- Benefits: Enjoy a competitive salary, no weekends, and a supportive work environment.
- Other info: Work Monday to Friday, 8am to 6pm, with a focus on teamwork and customer care.
- Why this job: Be part of a team that values your skills and offers growth opportunities.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 32000 - 40000 £ per year.
Basic Salary: £32,000 OTE: £40,000
Hours: Monday - Friday 8am - 6pm
Location: Feltham
Benefits: NO WEEKENDS
Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities:
- Arranging service department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
- Overseeing the service team.
- Maintaining a high level of customer service score.
Skills and Qualifications:
- Must have previous experience as a Service Advisor or Senior Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License – subject to driver’s check.
If you are interested in this Senior Service Advisor position, please skill and quote job number: 53252.
Experienced Senior Service Advisor. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team at our Feltham car dealership, where we prioritise employee well-being and professional growth. Enjoy a competitive salary with no weekend work, fostering a healthy work-life balance, while benefiting from a supportive culture that encourages teamwork and development in the automotive industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Senior Service Advisor. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of DMS systems like Kerridge or Pinnacle, and be ready to discuss your upselling experience. We want you to shine when it comes to showcasing your skills and how you can boost customer satisfaction.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Experienced Senior Service Advisor. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Senior Service Advisor with us.
Tailor Your CV:Make sure your CV highlights your relevant experience as a Service Advisor. We love seeing specific examples of how you've upsold services or improved customer satisfaction in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of service advisor roles and the specific systems mentioned in the job description, like Kerridge or Pinnacle. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services. This will demonstrate your ability to contribute to the dealership's revenue.
✨Customer Service is Key
Be ready to talk about how you maintain high customer service scores. Share stories that highlight your problem-solving skills and how you handle difficult situations. This will show that you understand the importance of customer satisfaction in this role.
✨Team Player Vibes
Since you'll be overseeing a service team, it's crucial to convey your teamwork skills. Discuss how you've collaborated with others in previous roles and how you plan to motivate and support your team at the dealership.
