At a Glance
- Tasks: Lead cloud accounting migrations and mentor a dynamic Digital Services team.
- Company: Join a top accountancy practice in the South-West with a focus on innovation.
- Benefits: Enjoy flexible working, 25 days leave, and a supportive health scheme.
- Other info: Great career growth opportunities and a collaborative work environment.
- Why this job: Make a real impact in digital transformation while developing your leadership skills.
- Qualifications: 5+ years in cloud accounting with Xero/QuickBooks experience required.
The predicted salary is between 32000 - 35000 £ per year.
Acorn by Synergie is recruiting a Cloud Accounting Digital Services Manager (Client-Facing) to join a Top accountancy practice in the South-West. This hybrid role supports the firm wide digital transformation agenda, leading cloud accounting solutions and mentoring the Digital Services team.
Key Duties
- Lead and deliver cloud accounting migrations to Xero and QuickBooks Online, including ledger transfers, opening balance reconciliations, bank feed setup, app integrations, and go-live support.
- Run discovery workshops to understand client needs, map current processes, and design future-state workflows.
- Manage client onboarding journeys, improving turnaround times and creating a strong first impression.
- Line-manage Digital Services team members, allocating work, coaching best practice, and overseeing quality assurance.
- Set standards for documentation, workflows, checklists, and handovers to Accounts, Tax, Payroll, and Bookkeeping teams.
- Champion high standards of data hygiene across Practice Engine and Filestore.
- Embed compliant onboarding processes, including CDD/AML through Summa Tech, and support annual review cycles.
- Work closely with Partners and Managers to scope proposals, build business cases, and present solutions to clients and internal stakeholders.
- Track outcomes, identify risks, and drive continuous improvement across digital services.
Requirements
- Minimum 5 years' experience delivering cloud accounting solutions using Xero and QuickBooks Online.
- Proven experience leading client-facing projects from discovery through to migration and post-go-live support.
- Xero and/or QuickBooks Online certifications (Advanced preferred).
- Practical knowledge of ledger migrations, bank feeds, chart of accounts design, VAT setup, and app integrations.
- Experience line-managing, mentoring, and quality-checking team members.
- Confidence using systems such as Practice Engine, Filestore, Trello (or similar), and Summa Tech.
- Knowledge of KYC/AML workflows and professional services processes.
- Familiarity with Digita and/or Sage tax suites.
- Advanced Excel skills, including Power Query.
- Excellent communication skills with the ability to explain technical concepts clearly to clients and colleagues.
What We Offer
- Up to 36.25 hours per week, hybrid and flexible working available.
- 25 days annual leave plus bank holidays.
- Annual salary review.
- Death in service 3 x annual salary.
- Access to company rewards and health scheme.
- 24-hour external Employee Assistance Programme.
- Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving, and Private Medical Insurance.
- Introducing clients and team member commission schemes.
- Pension 3% rising to 4% (matched up to 6% after 4 years' service).
- Enhanced maternity and paternity pay after one year's service.
Interested? Apply now to join this innovative and supportive accountancy practice leading cloud accounting solutions across the South-West.
Cloud Accounting Digital Services Manager. Job in Exeter LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading accountancy practice in the South-West as a Cloud Accounting Digital Services Manager, where you will be part of a dynamic team driving digital transformation. Enjoy a supportive work culture that prioritises employee growth with opportunities for mentoring and professional development, alongside a competitive benefits package including flexible working, generous annual leave, and health schemes. This role not only offers a chance to lead innovative cloud accounting solutions but also fosters a collaborative environment that values your contributions and encourages continuous improvement.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Accounting Digital Services Manager. Job in Exeter LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your cloud accounting projects. Highlight your experience with Xero and QuickBooks Online, and make sure to include any successful migrations you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to cloud accounting and client management. Think about how you can demonstrate your leadership and mentoring skills, as well as your ability to improve processes. Confidence is key, so rehearse your answers until you feel ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s get you on board!
We think you need these skills to ace Cloud Accounting Digital Services Manager. Job in Exeter LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Accounting Digital Services Manager role. Highlight your experience with Xero and QuickBooks Online, and don’t forget to mention any leadership roles you've had. We want to see how you can lead our digital transformation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your client-facing experience and how you’ve successfully managed projects from start to finish. We love a good story!
Show Off Your Skills:Don’t hold back on showcasing your skills in cloud accounting solutions and team management. Mention specific tools like Practice Engine and Trello, and how you’ve used them to improve processes. We’re all about efficiency here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our innovative team. We can’t wait to see your application!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Cloud Accounting Inside Out
Make sure you brush up on your knowledge of Xero and QuickBooks Online. Be ready to discuss specific cloud accounting migrations you've led, including the challenges you faced and how you overcame them. This will show your expertise and confidence in handling client-facing projects.
✨Showcase Your Leadership Skills
Since this role involves line-managing a team, prepare examples of how you've successfully mentored or coached team members in the past. Highlight any strategies you've used to improve team performance and ensure quality assurance in digital services.
✨Understand Client Needs
Be prepared to talk about how you run discovery workshops to understand client needs. Share examples of how you've mapped current processes and designed future-state workflows, as this will demonstrate your ability to enhance client onboarding journeys and create strong first impressions.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice explaining technical concepts in simple terms, as you'll need to convey complex information to clients and colleagues alike. Consider doing mock interviews with a friend to refine your delivery and ensure clarity.
