At a Glance
- Tasks: Manage waste and recycling services, leading teams to ensure high-quality delivery.
- Company: Join FCC Environment, a leader in sustainable waste management.
- Benefits: Competitive salary, 20 days leave, pension scheme, and flexible benefits.
- Other info: Inclusive workplace with opportunities for training and career progression.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in managing teams and operational contracts; strong organisational skills required.
The predicted salary is between 42249 - 58093 £ per year.
Are you looking for the right role for you? Then look no further.
Salary: £42,249 - £58,093 per annum (plus benefits)
Hours: 40 hours per week
Location & Postcode: Havering, RM12 5BF
As a Service Delivery Manager at FCC Environment, you will be responsible for the day‑to‑day management of waste and recycling collection services, ensuring safe, efficient, and high‑quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy is for a full‑time position, working 5 days per week.
Our promise to you:
- Competitive salary
- 20 days annual leave (full‑time working) plus Bank Holidays
- Pension scheme
- On‑the‑job training and progression
- Recognition scheme
- Refer a friend scheme
- Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable)
- Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform
What will you be doing?
- Managing the day‑to‑day operation of waste and recycling collection services
- Leading and supporting operational teams, ensuring high performance and compliance
- Managing staff, vehicles, and equipment efficiently and in line with legal requirements
- Acting as a key point of contact for the client
- Monitoring performance data and identifying improvements to service delivery
- Supporting the implementation of new processes, initiatives, and service changes
- Ensuring full compliance with health, safety, environmental, and quality standards
- Supporting recruitment, training, and employee welfare activities
- Working closely with senior management to identify risks and improve service delivery
What are we looking for?
- Experience managing operational contracts and leading teams
- Strong understanding of waste, recycling, or environmental services
- Proven ability to meet KPI targets and manage service performance
- IOSH or equivalent health and safety qualification (or willingness to work towards)
- Strong organisational and administrative skills
- Good IT skills, including Microsoft Office
- Experience with operational or fleet management systems is desirable
- Full UK driving licence
- A proactive, motivated approach with strong leadership skills
FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.
Service Delivery Manager - Waste and Recycling. Job in Elm Park LilyLifestyle Jobs in Essex employer: United Cerebral Palsy of Georgia
At FCC Environment, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes 20 days of annual leave plus bank holidays, a pension scheme, and flexible benefits tailored to your lifestyle. Our supportive work culture fosters employee growth through on-the-job training and a recognition scheme, ensuring that you have the resources and opportunities to thrive in your role as a Service Delivery Manager in the vibrant community of Havering. Join us in making a meaningful impact in waste and recycling services while enjoying a fulfilling career with a company that values diversity and inclusion.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Waste and Recycling. Job in Elm Park LilyLifestyle Jobs in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the waste and recycling sector, especially those who work at FCC Environment. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of waste management and recycling processes. We want you to show off your expertise and passion for the industry!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've successfully led a team or managed a project. We love hearing about your experiences and how you’ve met KPIs in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Service Delivery Manager - Waste and Recycling. Job in Elm Park LilyLifestyle Jobs in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Delivery Manager role. Highlight your experience in managing operational contracts and leading teams, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about waste and recycling services and how your background makes you the perfect fit for our team at FCC Environment.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met KPIs or improved service delivery in previous roles to grab our attention.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the ins and outs of waste and recycling services. Brush up on relevant regulations, KPIs, and operational management techniques. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve their goals. This is crucial for a Service Delivery Manager role, so be ready to impress!
✨Be Data-Driven
Since monitoring performance data is key in this role, come prepared with examples of how you've used data to drive improvements in service delivery. Highlight any experience you have with operational or fleet management systems, as this will set you apart.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s current challenges in waste management or their future initiatives. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
