At a Glance
- Tasks: Build strong relationships with key accounts and drive business growth.
- Company: Join IronmongeryDirect, a leading supplier in architectural ironmongery.
- Benefits: Enjoy hybrid working, competitive leave, and performance bonuses.
- Other info: Opportunities for training, volunteer days, and staff discounts.
- Why this job: Make a real impact in a dynamic, supportive environment.
- Qualifications: 2+ years in B2B, strong communication, and relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At IronmongeryDirect, we've been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you.
About the Role
Are you passionate about building meaningful relationships and driving business growth? We're looking for a Key Account Executive to join our Key Account Management (KAM) Team—a high-energy, collaborative team dedicated to helping our customers succeed and drive sales. This role isn't just about sales; it's about understanding customers' needs, solving challenges, and creating long-term partnerships that fuel mutual success. You'll thrive in a fast-paced, supportive environment where best practices are shared, ideas are valued, and success is celebrated. We offer a hybrid working model, with two days in the office and three from home, giving you the flexibility to work in a way that suits you. On top of that, we have a clear and achievable bonus structure that rewards your performance, ensuring your hard work is recognised. Most importantly, you'll be part of a dynamic and collaborative culture where your impact truly matters. If you're motivated, resilient, and love building relationships that make a difference, we'd love to hear from you!
Key Responsibilities
- Reporting into the Key Account Team Manager, you will develop existing Key Account Customer relationships to drive up revenue, average order value (AOV) and order frequency, whilst maintaining gross profit (GP) margins.
- This will include elements such as cross selling, add selling etc.
- You will manage your own designated Key Accounts to ensure consistent exceptional service.
- WOWing customers should be central to your approach and keeping clear, detailed notes from discussions into Hubspot is also vital for future success.
- You will have your finger on the pulse with your KAM customers ensuring you are tracking account performance, ensuring targets are met or exceeded.
- You will plan and manage your monthly and quarterly sales strategy of target accounts and outreach plans.
- Provide valuable customer feedback and insights to wider business, including providing future product onboarding through customer feedback.
- Working closely with internal teams to ensure swift issue resolution and seamless customer service.
- Sharing customer insights with our Marketing and Category Management teams to develop the right value propositions and product features to expand into your target market.
- Working towards KPI's for KAM tasks on customer contact to ensure timely responses.
About You
- 2+ years of experience in a fast-paced B2B environment, with a strong understanding of customer needs and business growth.
- Experience managing key accounts, fostering long-term relationships, and delivering tailored solutions.
- Clear and concise communicator, both verbal and written, with the ability to engage effectively at all levels.
- Demonstrated success in consistently meeting and surpassing sales targets, with a results-driven approach.
- High emotional intelligence and the ability to build rapport and trust with clients and colleagues alike.
- Confident in addressing objections and skilled in negotiating mutually beneficial agreements.
- Ability to thrive in dynamic, high-pressure environments while maintaining focus on team success.
- Proven ability to develop and implement account strategies aligned with overarching business objectives.
- Proficient in Microsoft Office and data analysis for identifying trends and opportunities.
- Driven to succeed with a proactive mindset and a strong desire to achieve both personal and team goals.
What We Offer
- 25 days annual leave plus public bank holidays.
- Hybrid working arrangements.
- 40 hours of training & development investment per employee annually.
- Private healthcare (subsidised) for employees and their families.
- Health & Wellbeing support via Health Shield, including claim-back medical costs, EAP services, GP Anytime, and more.
- Individual performance-related annual bonus.
- Quarterly WOW awards for outstanding contributions.
- Staff discounts on our extensive product range.
- Long service awards.
- Two paid volunteer days per year.
- £500 refer-a-friend incentive scheme.
- Free onsite parking at our Head Office.
Become a part of the IronmongeryDirect team, where expertise, collaboration, and customer success are at the heart of everything we do. Apply now and take the opportunity to make a meaningful impact in a dynamic, fast-growing environment!
Key Account Manager. Job in Essex LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At IronmongeryDirect, we pride ourselves on being a dynamic and supportive employer that values collaboration and personal growth. With a hybrid working model, generous annual leave, and a commitment to employee development through extensive training opportunities, we ensure our team members thrive both personally and professionally. Join us in Essex, where your contributions are celebrated, and you can make a meaningful impact in a fast-paced environment dedicated to customer success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager. Job in Essex LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research IronmongeryDirect and understand their products and values. Be ready to discuss how your experience aligns with their needs, especially in building relationships and driving sales.
✨Tip Number 3
Show off your emotional intelligence! In your conversations, highlight your ability to build rapport and trust. Share examples of how you've successfully managed key accounts and resolved customer challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the IronmongeryDirect team.
We think you need these skills to ace Key Account Manager. Job in Essex LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in managing key accounts and building relationships, as this is what we’re really looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven business growth or exceeded sales targets in previous roles. We love seeing results!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and make sure your communication skills shine through, as they’re super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Accounts
Before the interview, research IronmongeryDirect and their key accounts. Understand their products and customer base. This will help you demonstrate your knowledge of the company and how you can contribute to their success.
✨Showcase Relationship Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight specific instances where your efforts led to increased sales or customer satisfaction, as this aligns perfectly with the role's focus on long-term partnerships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Think of scenarios where you've had to address customer objections or negotiate solutions, and be ready to discuss how you handled those situations effectively.
✨Demonstrate a Results-Driven Mindset
Come prepared with metrics or achievements from your past roles that showcase your ability to meet or exceed sales targets. This will illustrate your proactive approach and commitment to driving business growth, which is crucial for the Key Account Manager position.
