At a Glance
- Tasks: Build strong relationships with key accounts and drive business growth through tailored solutions.
- Company: Join IronmongeryDirect, the UK's leading supplier of architectural ironmongery.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and extensive training opportunities.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic team focused on customer success and collaboration.
- Qualifications: 2+ years in B2B sales, strong communication skills, and a results-driven mindset.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At IronmongeryDirect, we've been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you.
About the Role
Are you passionate about building meaningful relationships and driving business growth? We're looking for a Key Account Executive to join our Key Account Management (KAM) Team - a high-energy, collaborative team dedicated to helping our customers succeed and drive sales. This role isn't just about sales; it's about understanding customers' needs, solving challenges, and creating long-term partnerships that fuel mutual success. You'll thrive in a fast-paced, supportive environment where best practices are shared, ideas are valued, and success is celebrated. We offer a hybrid working model, with two days in the office and three from home, giving you the flexibility to work in a way that suits you. On top of that, we have a clear and achievable bonus structure that rewards your performance, ensuring your hard work is recognised. Most importantly, you'll be part of a dynamic and collaborative culture where your impact truly matters. If you're motivated, resilient, and love building relationships that make a difference, we'd love to hear from you!
Key Responsibilities
- Reporting into the Key Account Team Manager, you will develop existing Key Account Customer relationships to drive up revenue, average order value (AOV) and order frequency, whilst maintaining gross profit (GP) margins.
- This will include elements such as cross selling, add selling etc.
- You will manage your own designated Key Accounts to ensure consistent exceptional service.
- WOWing customers should be central to your approach and keeping clear, detailed notes from discussions into Hubspot is also vital for future success.
- You will have your finger on the pulse with your KAM customers ensuring you are tracking account performance, ensuring targets are met or exceeded.
- You will plan and manage your monthly and quarterly sales strategy of target accounts and outreach plans.
- Provide valuable customer feedback and insights to wider business, including providing future product onboarding through customer feedback.
- Working closely with internal teams to ensure swift issue resolution and seamless customer service.
- Sharing customer insights with our Marketing and Category Management teams to develop the right value propositions and product features to expand into your target market.
- Working towards KPI's for KAM tasks on customer contact to ensure timely responses.
About You
- 2+ years of experience in a fast-paced B2B environment, with a strong understanding of customer needs and business growth.
- Experience managing key accounts, fostering long-term relationships, and delivering tailored solutions.
- Clear and concise communicator, both verbal and written, with the ability to engage effectively at all levels.
- Demonstrated success in consistently meeting and surpassing sales targets, with a results-driven approach.
- High emotional intelligence and the ability to build rapport and trust with clients and colleagues alike.
- Confident in addressing objections and skilled in negotiating mutually beneficial agreements.
- Ability to thrive in dynamic, high-pressure environments while maintaining focus on team success.
- Proven ability to develop and implement account strategies aligned with overarching business objectives.
- Proficient in Microsoft Office and data analysis for identifying trends and opportunities.
- Driven to succeed with a proactive mindset and a strong desire to achieve both personal and team goals.
What We Offer
- 25 days annual leave plus public bank holidays.
- Hybrid working arrangements.
- 40 hours of training & development investment per employee annually.
- Private healthcare (subsidised) for employees and their families.
- Health & Wellbeing support via Health Shield, including claim-back medical costs, EAP services, GP Anytime, and more.
- Individual performance-related annual bonus.
- Quarterly WOW awards for outstanding contributions.
- Staff discounts on our extensive product range.
- Long service awards.
- Two paid volunteer days per year.
- £500 refer-a-friend incentive scheme.
- Free onsite parking at our Head Office.
Become a part of the IronmongeryDirect team, where expertise, collaboration, and customer success are at the heart of everything we do. Apply now and take the opportunity to make a meaningful impact in a dynamic, fast-growing environment!
Key Account Executive. Job in Essex LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At IronmongeryDirect, we pride ourselves on being a dynamic and supportive employer that values collaboration and personal growth. With a hybrid working model, generous annual leave, and a commitment to employee development through extensive training opportunities, we create an environment where your contributions are recognised and celebrated. Join us in Essex, where you can build meaningful relationships and make a real impact in a fast-paced industry while enjoying a range of benefits designed to support your well-being and career progression.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Executive. Job in Essex LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research IronmongeryDirect's history, values, and product range. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to key account management. Think about how you've successfully built relationships in the past and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows that you’re proactive and keen to join the IronmongeryDirect family.
We think you need these skills to ace Key Account Executive. Job in Essex LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for building relationships and driving business growth shine through. We want to see how your passion aligns with our mission at IronmongeryDirect!
Tailor Your Experience:Make sure to highlight your relevant experience in managing key accounts and delivering tailored solutions. We love seeing how you've successfully met sales targets and fostered long-term relationships in your previous roles.
Be Clear and Concise:Your written communication should be clear and to the point. We appreciate applicants who can convey their thoughts effectively, so keep it concise while showcasing your skills and achievements.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer
Before the interview, research IronmongeryDirect and understand their customer base. Familiarise yourself with their products and services, and think about how you can help enhance customer relationships. This will show your genuine interest in the role and your proactive approach.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained key account relationships. Highlight specific strategies you used to drive business growth and how you addressed customer needs. This will demonstrate your ability to thrive in a collaborative environment.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle objections or negotiate terms. Practise these scenarios beforehand so you can showcase your emotional intelligence and negotiation skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the Key Account Management team and their strategies for success. Inquire about how they measure performance and what challenges they face. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
