At a Glance
- Tasks: Provide proactive housing advice and support to residents facing homelessness.
- Company: Join a supportive Local Authority team in Braintree.
- Benefits: Earn up to £30 per hour with hybrid working options.
- Other info: Immediate start available with potential for contract extension.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing options or triage roles, strong communication skills required.
The predicted salary is between 60000 - 60000 £ per year.
We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office).
What You Will Do as a Housing Options Triage Officer:
- Act as the first point of contact for all new housing enquiries into the service
- Conduct initial assessments to identify homelessness risks and housing needs
- Provide early intervention and prevention advice to households at risk of homelessness
- Manage triage casework and coordinate responses to housing-related queries via phone and email
- Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options
- Support residents in accessing services that help them secure or sustain accommodation
- Work closely with colleagues and external partners to provide effective customer support
What You Will Need as a Housing Options Triage Officer:
- Recent experience working in a similar Housing Options, Homelessness, or Triage role
- Strong interpersonal and communication skills with a non-judgemental approach
- Ability to investigate cases thoroughly and make informed decisions
- Good understanding of housing legislation and homelessness prevention practices
- Full UK driving licence and access to a vehicle
What's on Offer:
- Competitive hourly rate up to £30.00 per hour (Umbrella)
- Hybrid working arrangements following initial training period
- Opportunity to work within a supportive Local Authority team
- Immediate start available
- Potential contract extension opportunities
If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.
Housing Options Triage Officer. Job in Braintree LilyLifestyle Jobs in Essex employer: United Cerebral Palsy of Georgia
Join our dedicated Local Authority team in Braintree as a Housing Options Triage Officer, where you will play a vital role in providing essential housing support to residents. We offer a competitive hourly rate, hybrid working arrangements after training, and a supportive work culture that prioritises employee growth and development. With opportunities for contract extension and a focus on meaningful community impact, this is an excellent place for professionals seeking rewarding employment in the housing sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Triage Officer. Job in Braintree LilyLifestyle Jobs in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and homelessness prevention practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
When you get an interview, make sure to showcase your strong interpersonal skills. Share examples of how you've successfully supported residents in the past, as this will demonstrate your fit for the Housing Options Triage Officer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Housing Options Triage Officer. Job in Braintree LilyLifestyle Jobs in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing options and triage roles. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents with housing issues. We love seeing genuine enthusiasm for the role, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and qualifications related to homelessness prevention and housing advice.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Housing Legislation
Brush up on the latest housing legislation and homelessness prevention practices. Being well-versed in these areas will not only show your expertise but also demonstrate your commitment to providing effective support to residents.
✨Practice Your Communication Skills
As a Housing Options Triage Officer, strong interpersonal skills are key. Practice articulating your thoughts clearly and confidently, especially when discussing sensitive topics like homelessness and tenancy issues. Role-playing with a friend can help you feel more at ease.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about past experiences where you successfully managed housing-related queries or provided early intervention advice. Be ready to explain your thought process and decision-making.
✨Show Your Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you've worked with colleagues and external partners in the past. Highlight any examples where teamwork led to successful outcomes for residents, showcasing your ability to contribute positively to a supportive team environment.
