At a Glance
- Tasks: Manage export orders, documentation, and international shipments with precision.
- Company: Join Petroy, a leading distributor in the petroleum and automotive service industries.
- Benefits: Enjoy a competitive salary, 23 days holiday, and a supportive team environment.
- Other info: Office-based role with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team ensuring smooth order fulfilment and customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and previous customer service experience required.
The predicted salary is between 27900 - 27900 £ per year.
Location: Elsenham, CM22 6DS (office-based role)
Salary: £27,900 per annum
Hours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per week
Holidays: 23 days increasing with service (plus bank holidays)
About Us
Petroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe. We are looking for a customer centric, highly organised self-starter with a keen eye for detail to support efficient order processing, accurate documentation, and on-time delivery.
Key Responsibilities
- Process export orders from receipt through to shipment and invoicing
- Follow up quotes
- Prepare and maintain accurate export documentation
- Liaise with freight forwarders, couriers, and shipping lines to arrange international shipments
- Track shipments and proactively resolve delays or delivery issues
- Ensure all export activities comply with UK and international trade regulations
- Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilment
- Chase overdue invoices
- Respond promptly to customer queries in a professional manner
- Maintain accurate records of export transactions and shipping documentation
- Update internal systems with order and shipment data
What We're Looking For
- Excellent written and verbal communication skills
- Able to effectively resolve customer queries
- High level of attention to detail
- Ability to multi-task and prioritise effectively
- Able to maintain professionalism under pressure
- Good team player
- Proactive, can-do attitude
- IT literate (including CRM experience)
- Previous customer service experience
- Order processing and administration experience
- European language skills desirable
Interested? If you feel that you possess the relevant skills and experience please send your cv by return.
Global Export Specialist - Order Fulfillment & Logistics in Essex employer: United Cerebral Palsy of Georgia
At Petroy, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Elsenham, our office-based role as a Global Export Specialist provides employees with competitive benefits, including 23 days of holiday that increase with service, and a commitment to compliance and excellence in the petroleum and automotive service industries. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can develop your skills in a thriving environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Export Specialist - Order Fulfillment & Logistics in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence and refine your answers. The more prepared you are, the better you'll perform!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Global Export Specialist - Order Fulfillment & Logistics in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Export Specialist role. Highlight your experience in order processing and customer service, and don’t forget to mention any relevant skills like attention to detail and communication.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Petroy. Mention your proactive attitude and how you can contribute to efficient order fulfilment and logistics.
Showcase Relevant Experience:When detailing your work history, focus on roles that involved export documentation, liaising with freight forwarders, or resolving customer queries. This will show us you have the right background for the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Global Export Specialist. Familiarise yourself with export documentation, order processing, and international trade regulations. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since this role requires excellent written and verbal communication, be ready to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and think of examples where you've successfully resolved customer queries or collaborated with teams.
✨Highlight Your Attention to Detail
Given the importance of accuracy in export documentation and order fulfilment, prepare to discuss how you ensure attention to detail in your work. Bring up specific instances where your keen eye for detail has helped prevent issues or improved processes.
✨Be Proactive and Positive
Employers love a can-do attitude! During the interview, express your proactive approach to problem-solving and your ability to handle pressure. Share examples of how you've tackled challenges in previous roles, especially in customer service or order processing.
