At a Glance
- Tasks: Provide IT support and improve critical systems in manufacturing and warehousing.
- Company: Rapidly growing manufacturing client with a focus on innovation.
- Benefits: Enhanced pension, gym membership, free parking, and long-term development opportunities.
- Other info: Fast-paced environment with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact on operational efficiency.
- Qualifications: Experience in IT or ERP support, strong troubleshooting skills, and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Key Responsibilities
- Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
- Troubleshoot hardware, software, network, and user-related issues
- Support and maintain ERP, MES, warehouse management, and operational systems
- Assist with ERP upgrades, implementations, and future system developments
- Support shop-floor technology including scanners, printers, and production line systems
- Work closely with production and warehouse teams to minimise operational downtime
- Manage user accounts, permissions, and system access controls
- Coordinate with third-party suppliers and support providers
- Maintain IT documentation, asset registers, and support procedures
- Support IT security, backups, and disaster recovery processes
Required Skills & Experience
- Previous experience within an IT Support or ERP Support role
- Strong ERP systems support experience within manufacturing or warehousing environments
- Experience supporting production, warehouse, or operational technologies
- Good understanding of Windows environments, Microsoft 365, and networking fundamentals
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple priorities within a fast-paced manufacturing environment
- Excellent communication skills with both technical and non-technical users
- Hands-on, proactive approach with a willingness to learn and develop
Desirable Skills
- Experience with ERP platforms
- Manufacturing execution systems (MES) or warehouse systems experience
- Exposure to IT infrastructure and operational technology environments
Package
- Enhanced pension and life insurance
- Gym membership and wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
- Free parking and on-site facilities
- Long-term development opportunities within a growing business
ERP IT Support Analyst. Job in Beckwith LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established and rapidly growing manufacturing company in Harrogate as an ERP IT Support Analyst, where you will be part of a dynamic team dedicated to continuous improvement and operational excellence. Enjoy a supportive work culture that prioritises employee wellbeing with benefits such as enhanced pension schemes, gym memberships, and long-term development opportunities, all while working in a collaborative environment that values your growth and contributions. This role offers the chance to make a meaningful impact on critical business systems while enjoying the perks of free parking and on-site facilities.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ERP IT Support Analyst. Job in Beckwith LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to ERP support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with ERP systems and IT support. This can really set you apart from other candidates during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ERP IT Support Analyst. Job in Beckwith LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ERP systems and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ERP IT Support Analyst role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Problem-Solving Skills:In your application, mention instances where you’ve successfully troubleshot issues or improved processes. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially those relevant to manufacturing and warehousing. Be ready to discuss your previous experiences with these systems and how you've supported them in past roles.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you resolved hardware or software problems quickly and effectively, as this will demonstrate your strong problem-solving abilities.
✨Communicate Clearly
Since you'll be working with both technical and non-technical users, practice explaining complex IT concepts in simple terms. This will show that you can bridge the gap between tech and operations, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company’s current ERP challenges or future projects. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
