At a Glance
- Tasks: Lead and manage a portfolio of complex ER cases with a focus on fairness and compliance.
- Company: Join a dynamic team in London, working with a leading HR consultancy.
- Benefits: Competitive daily rate, hybrid working, and the chance to enhance your HR expertise.
- Other info: Opportunity to work collaboratively with cross-functional teams and develop your professional skills.
- Why this job: Make a real difference by resolving employee relations issues in a fast-paced environment.
- Qualifications: Experience in managing ER cases and strong knowledge of UK employment law required.
3-month Contract - Hybrid
£500 per day
ARM are delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract.
The Role
- Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters.
- Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner.
- Manage flexible working requests, changes to terms and conditions, and exit processes.
- Support the delivery of formal processes including redundancy consultations and TUPE transfers.
- Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices.
- Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness.
- Escalate cases appropriately while maintaining ownership of resolution pathways.
Requirements
- Proven experience in managing complex ER cases in a fast‑paced, matrixed organisation.
- Strong knowledge of UK employment law and HR policy frameworks.
- Excellent communication, coaching, and stakeholder management skills.
- Ability to handle sensitive matters with discretion and professionalism.
- Experience working with cross‑functional teams including Legal and Compliance.
ER Case Lead. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At ARM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and professional growth. Our London office provides a vibrant environment where employees can thrive, supported by competitive compensation and flexible working arrangements. Join us to make a meaningful impact while advancing your career in a supportive and innovative setting.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ER Case Lead. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and employment law. Let them know you're on the lookout for opportunities, especially for roles like ER Case Lead. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of UK employment law and best practices. We recommend creating a cheat sheet of key points to discuss, especially around handling complex ER cases. Confidence is key!
✨Tip Number 3
Showcase your coaching skills! During interviews, be ready to share examples of how you've guided stakeholders through conflict resolution or policy interpretation. This will highlight your expertise and make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace ER Case Lead. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ER Case Lead role. Highlight your experience with managing complex ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description, and don’t forget to show your enthusiasm for joining us at StudySmarter.
Be Clear and Concise:When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ER Cases Inside Out
Make sure you brush up on your knowledge of various employee relations cases like disciplinary actions, grievances, and performance issues. Be ready to discuss specific examples from your past experience where you've successfully managed these situations.
✨Familiarise Yourself with UK Employment Law
Since the role requires a strong understanding of UK employment law, take some time to review key legislation and recent changes. This will not only help you answer questions confidently but also demonstrate your commitment to staying updated in the field.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and approach to conflict resolution. Think about how you would handle different situations and be prepared to explain your thought process clearly.
✨Showcase Your Communication Skills
As this role involves coaching stakeholders and providing guidance, highlight your communication skills during the interview. Share examples of how you've effectively communicated complex information to non-HR professionals in the past.
