At a Glance
- Tasks: Manage customer queries and hire transactions in a fast-paced environment.
- Company: Join a dynamic team in a busy equipment hire operation.
- Benefits: Competitive pay, supportive team, and potential for permanent position.
- Other info: Great opportunity for career growth in a vibrant workplace.
- Why this job: Perfect for those who thrive on variety and enjoy helping customers.
- Qualifications: Knowledge of tools or plant hire equipment is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Role: Hire Controller
Pay: £14.47
Location: Slough
Hours: Monday- Friday 7:30am - 5:00pm
Contract: Temp to Perm
We're excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, takes ownership, and works as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.
Key Responsibilities
- Responding to emails and customer queries along with answering incoming telephone calls.
- Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner.
- Providing a high level of customer service, both over the phone and serving customers at the trade counter.
- Carrying out general administrative duties.
- Developing strong product knowledge to effectively support customers.
- Prioritising and managing multiple tasks and deadlines effectively in a fast-paced environment.
Equipment Hire Specialist — Customer-Focused & Fast-Paced employer: United Cerebral Palsy of Georgia
Join a dynamic team in Slough where your role as an Equipment Hire Specialist will be both rewarding and impactful. We pride ourselves on fostering a supportive work culture that values employee growth, offering training and development opportunities to enhance your skills in a fast-paced environment. With competitive pay and a commitment to exceptional customer service, we ensure that our employees feel valued and empowered to succeed.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Equipment Hire Specialist — Customer-Focused & Fast-Paced
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled tough situations or gone above and beyond for customers. This is key for a role like Hire Controller.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Equipment Hire Specialist — Customer-Focused & Fast-Paced
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've handled queries and provided support in the past, as this role is all about keeping our customers happy!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Equipment
Brush up on your knowledge of tools and plant hire equipment before the interview. Being able to discuss specific products and their uses will show that you're serious about the role and can provide valuable support to customers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to delivering a high level of service.
✨Time Management Skills
Since the role involves managing multiple tasks in a fast-paced environment, be ready to discuss how you prioritise your workload. Share specific strategies or tools you use to stay organised and meet deadlines.
✨Practice Common Questions
Anticipate common interview questions related to the role, such as handling difficult customers or managing enquiries. Practising your responses will help you feel more confident and articulate during the interview.
