At a Glance
- Tasks: Manage and grow a portfolio of 150 accounts while driving new product uptake.
- Company: Leading UK tech firm focused on the safety of lone and at-risk workers.
- Benefits: Competitive salary, uncapped commission, hybrid work, and great benefits.
- Other info: Dynamic role with opportunities for personal growth and embracing new technologies.
- Why this job: Join a mission-driven company making a real difference in worker safety.
- Qualifications: Proven sales experience, strong communication skills, and a proactive attitude.
The predicted salary is between 35000 - 40000 £ per year.
Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits
Location: Hybrid/Surrey (3 days a week)
Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care.
The Role
The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach.
Key Responsibilities
- Primarily office based, the successful candidate will focus on retaining and growing their base of approx. 150 accounts.
- Protect the base, understand each client's contract status, account health, any potential churn risk and have a retention plan for each account.
- Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation.
- Grow the base by driving new product uptake through whitespace analysis, working closely with the customer success and customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering.
- Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy.
- Overachieve the sales plan, with a key focus on forecast accuracy and generating new pipeline.
- Execute a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans.
- Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieve sales targets.
- Deliver excellent bid and proposal responses with Executive summary and win themes.
- Be an ambassador leading by example at every opportunity.
- Embrace new technologies to improve accuracy and efficiency such as AI agents.
- Maintain a high level of accuracy through Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance.
Candidate Description
- A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment.
- Previous experience in a regulatory environment or with a technology-enabled business service; experience in compliance or health & safety solutions would be considered desirable.
- Experience or understanding of a SaaS or subscription based service would be helpful.
- Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology.
- Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable.
- A good communicator at all levels.
- Experience in managing clients through a CRM.
Account Manager. Job in Epsom LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an Account Manager at our industry-leading technology business in Epsom, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary package, uncapped commission, and the flexibility of a hybrid working model, we empower our team to excel while making a meaningful impact on the safety of lone and at-risk workers across various sectors. Join us to be part of a forward-thinking company that values innovation and collaboration, ensuring your contributions are recognised and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager. Job in Epsom LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in account management and customer retention. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Account Manager role!
We think you need these skills to ace Account Manager. Job in Epsom LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing accounts, customer retention, and any relevant technology skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven sales growth. We love a good story that showcases your skills!
Showcase Your Data Skills:Since we rely on Salesforce CRM for managing accounts, mention any experience you have with data analysis and forecasting. Let us know how you've used data to drive sales improvements in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Accounts
Before the interview, take some time to research the types of accounts you’ll be managing. Understand their needs and challenges, especially in sectors like health & safety or technology services. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Sales Methodology
Be prepared to discuss your approach to account management and sales. Highlight any specific methodologies you've used to retain clients and drive growth. Use examples from your past experiences to illustrate how you’ve successfully managed churn risks and upsold products.
✨Demonstrate Your Data Skills
Since the role involves analysing sales data from Salesforce CRM, brush up on your data analysis skills. Be ready to talk about how you’ve used data to forecast sales and improve performance in previous roles. This will demonstrate your ability to leverage technology effectively.
✨Embrace Change and Innovation
The job requires someone who embraces change and new technologies. Share examples of how you’ve adapted to changes in your previous roles or how you’ve implemented new tools to improve efficiency. This will show that you’re not just a fit for the role but also a forward-thinking candidate.
