At a Glance
- Tasks: Provide top-notch customer support while receiving hands-on training.
- Company: Established UK software business with over 20 years of experience.
- Benefits: Up to £27,000 salary, paid on-call allowance, and hybrid work model.
- Other info: Join a friendly team and grow your skills in a dynamic industry.
- Why this job: Kickstart your career in a supportive environment with real training opportunities.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 27000 - 27000 £ per year.
Location: Bristol, Somerset.
Posted 8 May 2026.
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office)
Up to £27,000 + paid on‑call allowance
The Company: This role sits within a well‑established UK software business that has been developing and supporting specialist software products for over 20 years.
Entry-Level Customer Support with Training Emphasis. Job in Bristol LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established UK software business in Bristol, where we prioritise employee development through comprehensive training and support. Our hybrid work model fosters a collaborative environment while offering competitive salaries and benefits, ensuring that you can thrive both personally and professionally. With over 20 years of experience in the industry, we are committed to nurturing talent and providing meaningful career growth opportunities.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Entry-Level Customer Support with Training Emphasis. Job in Bristol LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common customer support scenarios and practice your responses. We recommend role-playing with a friend to get comfortable with answering tricky questions.
✨Tip Number 3
Show off your soft skills! In customer support, empathy and communication are key. Be ready to share examples of how you've handled difficult situations or helped others in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Entry-Level Customer Support with Training Emphasis. Job in Bristol LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Entry-Level Customer Support role. Highlight any customer service experience or relevant training you've had, as we love to see how you can fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you're excited about joining StudySmarter and how you can contribute to our customer support team.
Show Off Your Communication Skills:As a customer support role, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We want to see how you can connect with customers and help them out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of the StudySmarter family!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research LilyLifestyle Jobs. Understand their products, values, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show how you fit into their culture.
✨Showcase Your Customer Support Skills
Since this role is all about customer support, be ready to share specific examples of how you've handled customer queries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, team dynamics, or growth opportunities within the company. It shows you're genuinely interested and engaged with the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and demonstrate your communication skills. Nodding and summarising what the interviewer says can also show that you're engaged and attentive.
