At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a high-end automotive brand in a supportive dealership environment.
- Benefits: Competitive salary with uncapped bonuses, perks, and career development.
- Other info: Enjoy a stable career path with clear progression opportunities.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 2+ years as a Service Advisor with strong customer service skills.
The predicted salary is between 33700 - 40000 £ per year.
Location: Abingdon (Oxfordshire)
Salary: 33,700 Basic 40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Abingdon (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include:
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: 33,700 basic with 40,000 OTE
- Industry-leading benefits package
- Access to "Perks at Work" discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs in England employer: United Cerebral Palsy of Georgia
Join our dynamic team as an Automotive Service Consultant in Abingdon, where we pride ourselves on fostering a professional and supportive work culture. With competitive salaries and an industry-leading benefits package, we offer structured training and clear progression opportunities within a premium automotive brand, ensuring that your career development is both meaningful and rewarding. Experience the satisfaction of delivering exceptional customer service while building long-term relationships in a stable and thriving environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs in England
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you walk in for an interview, you can show them you're genuinely interested and ready to represent their high-end brand.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Service Advisor. Being able to demonstrate your communication prowess will set you apart from the competition.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that coveted position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take on the challenge.
We think you need these skills to ace Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Service Advisor and any relevant achievements to show us you’re the perfect fit for this position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and the automotive industry. Tell us why you want to work with our high-end brand and how you can contribute to our team.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Use examples from your past experiences where you’ve excelled in customer interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the EVHC process. Being able to discuss technical details confidently will show that you're not just a people person but also know your way around cars.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about building strong relationships.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of the mirror. Questions like 'How do you handle difficult customers?' or 'Can you describe a time when you managed multiple tasks?' are likely to come up, so be ready with your answers.
✨Dress to Impress
Even though it’s an automotive role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set the tone for a great interview.
