Electrification Services Product Owner. Job in Gaydon LilyLifestyle Jobs

Our OEM Client based in Gaydon is searching for an Electrification Services Product Owner to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour.

Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme, you will be responsible for co‑ordinating the release of value from all supporting Portfolio Epics and their respective owners in line with an agreed quarterly ambition. You will collaborate across domains and work on problem‑to‑solution engineering, ensuring that Technologies, Services and Features are aligned with Modern Luxury, House of Brands and the Theme. In addition, you will manage the interface with Portfolio Epic / Capability owners and their delivery teams, working collaboratively to define and deliver the key work packages each Quarter.

Main Responsibilities

• Own the product backlog, ensuring it is up to date, prioritised and reflects stakeholder needs.
• Escalation where required.
• Overall plan alignment with respect to timing and delivery.
• Act as the primary liaison between business stakeholders and development teams.
• Facilitate regular communication with internal and external stakeholders in order to align priorities and expectations.
• Manage competing priorities and negotiate with stakeholders to balance short‑term needs with long‑term goals.
• Responsible for the co‑ordination and governance cadence of the Theme including QBR/BRP ceremonies and Theme level sprint showcases as required.
• Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted.

Essential Skills, Knowledge and Experience Required

• Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment.
• Strong understanding of the Public Charging eco‑system, roaming hubs and backend integration with OEM systems.
• Strong understanding of the JLR go‑to‑market and operational landscape (markets, CRC, engineering operations).
• Experience managing third‑party service providers and technical vendors in a high‑availability digital service environment.
• Excellent analytical and problem‑solving skills, with the ability to interpret operational data and drive performance improvements.
• Strong stakeholder management and communication skills, with experience working across technical and commercial teams.
• Familiarity with customer‑facing digital platforms (apps, portals) and their operational dependencies.
• Knowledge of relevant compliance areas such as GDPR, and EV roaming regulations (AFIR).
• Customer first mindset.
• Good understanding of energy sector, including competitor and market awareness.
• Project management, leadership and planning skills are essential, along with good teamwork and excellent written and verbal communication skills.
• Strategic thinking is also essential.
• Able to combine a short term, pragmatic focus with longer term strategic view.

Desirable Skills, Knowledge and Experience Requested

• Knowledge of global EV charging market, in particular; public charging, market structures, and regulatory backdrop.
• Experience with CRM, billing, and customer support systems in a service‑led environment.
• Understanding of the broader EV ecosystem, including smart charging, energy services, and V2G.
• Experience scaling digital services across multiple European markets or globally.
• Ability to rapidly understand the key concepts of the system of interest and to lead groups of subject matter experts to design and architect these systems.
• Ability to resolve complex, cross functional and cross‑domain systems engineering problems.
• Experience operating inside an Agile framework.
• Good understanding of automotive industry, including competitor and market awareness.

Education Required

• Degree or relevant equivalent experience.