Education ICT Technician – 2nd Line Support (On-site, Driver)

Education ICT Technician – 2nd Line Support (On-site, Driver)

Full-Time 28000 - 32000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Support schools by resolving technical issues and enhancing ICT provision.
  • Company: United Cerebral Palsy of Georgia, dedicated to empowering communities.
  • Benefits: Competitive salary, hands-on experience, and a chance to make a difference.
  • Other info: Driving license needed; great opportunity for career growth.
  • Why this job: Join a mission-driven team and help improve ICT in education.
  • Qualifications: Strong technical skills and at least 2 years' experience required.

The predicted salary is between 28000 - 32000 £ per year.

United Cerebral Palsy of Georgia is looking for an ICT Consultant - 2nd Line based in Yeadon, Horsforth & Guiseley. This role involves supporting schools by managing customer accounts and enhancing ICT provision.

The ideal candidate will possess strong technical skills, a minimum of 2 years' experience in a similar role, and a passion for providing exceptional customer service.

Responsibilities include:

  • Resolving technical issues
  • Installing and repairing computers
  • Handling networking software

A driving license is required for this position, and the salary ranges from £28,000 to £32,000.

Education ICT Technician – 2nd Line Support (On-site, Driver) employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in the vibrant areas of Yeadon, Horsforth, and Guiseley, we offer competitive salaries and a commitment to employee development, ensuring that our team members thrive while making a meaningful impact in the education sector.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Education ICT Technician – 2nd Line Support (On-site, Driver)

Tip Number 1

Network like a pro! Reach out to your connections in the education and tech sectors. Let them know you're on the hunt for an ICT Technician role. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or issues you've resolved to showcase your problem-solving abilities.

Tip Number 3

Tailor your approach! Research United Cerebral Palsy of Georgia and understand their mission. During interviews, align your passion for customer service with their values to make a lasting impression.

Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles like the ICT Consultant position. Keep an eye on our listings and don’t hesitate to hit that apply button!

We think you need these skills to ace Education ICT Technician – 2nd Line Support (On-site, Driver)

Technical Skills
Customer Service
Problem-Solving Skills
Computer Installation
Computer Repair
Networking Software Management
Account Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your technical skills and relevant experience. We want to see how your background aligns with the role of an ICT Technician, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can enhance ICT provision in schools. Let us know why you’re the perfect fit for our team!

Show Off Your Problem-Solving Skills:In your application, give examples of how you've resolved technical issues in the past. We love candidates who can think on their feet and provide exceptional support, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Tech Inside Out

Make sure you brush up on your technical skills before the interview. Be ready to discuss specific software and hardware you've worked with, especially in a school environment. They’ll want to know how you’ve resolved issues in the past, so have some examples at the ready!

Show Off Your Customer Service Skills

Since this role involves enhancing ICT provision for schools, it’s crucial to demonstrate your passion for customer service. Think of times when you went above and beyond to help a client or colleague. Share these stories to show that you’re not just tech-savvy but also a people person.

Familiarise Yourself with the Company

Do a bit of homework on United Cerebral Palsy of Georgia. Understand their mission and how they support schools. This will help you tailor your answers and show that you’re genuinely interested in contributing to their goals.

Prepare for Practical Scenarios

Expect to face practical questions or scenarios during the interview. They might ask how you would handle a specific technical issue or a customer complaint. Practise articulating your thought process clearly and confidently, as this will showcase your problem-solving skills.