Housing Night Support Worker. Job in Brighton LilyLifestyle Jobs in Eastbourne

37.5 hours per week / permanent / working on a four on, four off shift pattern across a seven day rolling rota, including evenings, weekends, and bank holidays. A full, valid UK driving licence is essential, as this is a mobile role; a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections guide us in all our actions. Our services provide supported housing for young people, offering both high (24 hour supported) and medium/low supported levels of housing including young families. We take a trauma informed, and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.

We are looking for a Housing Mobile Night Worker to provide floating support across our housing services. You will play a key role in ensuring our properties remain safe, secure, and welcoming throughout the night. Your primary responsibility will be to undertake mobile duties across our Brighton, Hove and Worthing sites. You will start and finish each shift in Brighton, where the organisation’s works vehicle is based.

As part of the role, you will provide break cover for static night staff and may be required, on occasion, to cover a static shift at one of our 24 hour staffed properties. During each shift, you will visit all properties and help maintain a safe, secure and supportive environment. This includes demonstrating strong communication skills, maintaining accurate records, carrying out building checks, monitoring CCTV, reporting and responding to safeguarding concerns, and ensuring all health and safety requirements are met in line with organisational policies and procedures.

The role also involves working proactively to minimise the impact of antisocial behaviour on residents and neighbouring communities. This may include one to one interventions with young people, including those experiencing a mental health crisis or requiring medical assistance. This role is primarily lone working, so you will need to be confident in decision making and in following procedures.

As part of your induction programme, you will have the opportunity to get to know the different teams and services, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. This is a dynamic and varied role for someone who is organised, self-motivated and is happy to lone work for most of their shift.

Ideally, you will have experience working with young people, those considered vulnerable, or individuals with multiple and complex needs, and be able to demonstrate a genuine passion for working with young people. You will have an understanding of the needs of single homeless clients, along with the ability to engage, motivate, and inspire others, and a strong commitment to making a positive difference to people’s lives.

You will have clear verbal and written communication skills, good IT and keyboard skills, and the ability to work independently and self-motivate. You will be an effective communicator, able to deliver robust and clear handovers and build strong working relationships with colleagues. In addition, you will have the ability to deescalate volatile situations and manage challenging behaviour in a calm and appropriate manner.