At a Glance
- Tasks: Support and optimise Dynamics 365 Customer Engagement, ensuring stability and continuous improvement.
- Company: Innovative CRM end user in South London with a collaborative culture.
- Benefits: Starting salary of £45k-£50k, flexible hybrid working, private healthcare, and enhanced pension contributions.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team to shape technology and drive impactful system improvements.
- Qualifications: Hands-on experience with Dynamics 365 and strong problem-solving skills.
The predicted salary is between 45000 - 50000 £ per year.
We are currently partnered with an innovative Dynamics 365 CRM end user who are looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!
Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands‑on system ownership, problem‑solving and acting as the link between technology and business teams in a fast‑moving collaborative setting.
Responsibilities- Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement.
- Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system releases.
- Work closely with stakeholders to understand business needs and translate them into effective system changes, workflows and enhancements.
- Maintain system documentation, processes and best‑practice guidance while contributing to ongoing platform development and user adoption.
- Hands‑on experience with Dynamics 365 (preferably Customer Engagement), including configuration, security roles and environment management.
- Background in CRM, business systems analysis, application support or a similar technical systems role.
- Strong understanding of workflows, business rules, automation and translating user requirements into scalable solutions.
- Proven ability to manage BAU support alongside longer‑term improvement initiatives in a fast‑paced environment.
- Starting Salary – £45k – £50k (dependent on experience).
- Flexible, Hybrid working model.
- Private Healthcare.
- Enhanced Pension Contributions.
- More!
Dynamics 365 System Analyst - Hybrid. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking company in South London as a Dynamics 365 System Analyst, where you will thrive in a collaborative and innovative environment. With a strong focus on employee well-being, we offer flexible hybrid working, private healthcare, and enhanced pension contributions, ensuring you have the support needed for both personal and professional growth. This role not only allows you to take ownership of the Dynamics 365 platform but also provides ample opportunities to develop your skills and advance your career in a dynamic setting.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 System Analyst - Hybrid. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Dynamics 365 knowledge. Be ready to discuss how you've tackled system issues in the past and how you can bring value to the team at LilyLifestyle.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've optimised systems or improved workflows. This will demonstrate your hands-on experience and ability to adapt.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Dynamics 365 System Analyst - Hybrid. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your hands-on experience with Dynamics 365 and any relevant CRM roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don’t forget to mention your problem-solving skills and experience in a fast-paced environment.
Showcase Your Technical Skills:Be specific about your technical abilities, especially around Dynamics 365. We love seeing examples of how you've optimised systems or improved user experiences. This is your moment to show us what you can do!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially the Customer Engagement features. Be ready to discuss your hands-on experience with configuration and security roles, as well as any troubleshooting you've done in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles. Think about specific scenarios where you acted as a link between technology and business teams, and how you translated user requirements into effective solutions.
✨Understand the Business Needs
Research the company and its industry to understand their specific challenges and goals. This will help you articulate how your skills can directly contribute to their success and improve their Dynamics 365 environment.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your ability to manage both day-to-day support and long-term improvement initiatives. Prepare to discuss how you would prioritise tasks in a fast-paced environment while ensuring system stability and user adoption.
