At a Glance
- Tasks: Lead a dynamic team in managing a busy sports and leisure centre.
- Company: Join one of the UK's top leisure operators with a vibrant culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Must achieve lifeguard and first aid qualifications; varied shifts including weekends.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in a supervisory role and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast‑paced wet and dry site leisure operations. The successful candidate will be responsible for supporting the day‑to‑day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Sports and Leisure Centre. Job in Wellington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As one of the UK's largest leisure and sports centre operators, our client offers a dynamic work environment where employees are encouraged to thrive and develop their skills. With a strong focus on customer service excellence and team collaboration, the company fosters a supportive culture that values diversity and personal growth. Employees benefit from comprehensive training opportunities, including essential qualifications, and enjoy the satisfaction of contributing to a vibrant community hub in Wellington.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Sports and Leisure Centre. Job in Wellington LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to managing a leisure centre. Think about how you would handle specific situations, especially around customer service and team management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Duty Manager - Sports and Leisure Centre. Job in Wellington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing fast-paced leisure operations. We want to see how you've led teams and ensured high customer service standards, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the role and how you embody our company values. Let us know why you're the perfect fit for the Duty Manager position.
Show Off Your Communication Skills:Since excellent verbal and written communication skills are key, make sure your application is clear and professional. We love a well-structured application that reflects your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the ins and outs of managing a leisure centre. Brush up on health and safety regulations, customer service standards, and the specific operations of wet and dry facilities. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about times when you’ve had to handle challenges or conflicts. Being able to demonstrate your leadership style and how it aligns with the company’s values will set you apart from other candidates.
✨Customer Service is Key
Since this role focuses heavily on customer service excellence, be ready to discuss your approach to ensuring high standards. Share specific instances where you went above and beyond for customers, and how you would create an environment that prioritises their experience.
✨Time Management Matters
With the fast-paced nature of the job, it's crucial to highlight your time management skills. Prepare to talk about how you prioritise tasks and meet deadlines, especially in a busy environment. This will reassure the interviewers that you can handle the demands of the role effectively.
