At a Glance
- Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
- Company: Join one of the UK's largest leisure centre operators in a vibrant environment.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Dynamic role with varied shifts, including evenings and weekends.
- Why this job: Lead a diverse team and make a real difference in your community's leisure experience.
- Qualifications: Experience in aquatics and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Leisure Centre. Job in Berkhamsted LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As one of the UK's largest leisure centre operators, our client offers a dynamic and supportive work environment in Berkhamsted, where employees are encouraged to thrive and develop their skills. With a strong focus on customer service excellence and team motivation, the company provides ample opportunities for professional growth and training, including essential qualifications for the role. Join a passionate team dedicated to creating a vibrant community space that promotes health and well-being.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Leisure Centre. Job in Berkhamsted LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who work at or know about the Berkhamsted centre. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your skills! When you get that interview, be ready to discuss your experience with aquatics and customer service. Use specific examples to demonstrate how you've led teams and improved operations in previous roles.
✨Tip Number 3
Prepare for the unexpected! Since this role involves health and safety, brush up on relevant regulations and best practices. Being knowledgeable will show you're serious about the position and ready to take charge.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Duty Manager - Leisure Centre. Job in Berkhamsted LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in aquatics and customer service. We want to see how you've led teams and managed operations, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for leisure management and how you embody our company values. Let us know why you're the perfect fit for the Duty Manager role.
Show Off Your Communication Skills:Since excellent communication is key, ensure your written application is clear and professional. We love a good story, so feel free to share examples of how you've excelled in customer service or team leadership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Aquatics
Brush up on your knowledge of aquatics, especially swimming lessons. Be ready to discuss your experience in this area and how it relates to the role of Duty Manager. Showing that you understand the nuances of managing aquatic activities will impress the interviewers.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you embraced company values and drove customer service excellence. This will demonstrate your capability to manage a diverse team effectively.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Whether it's verbal or written, make sure you can convey your ideas succinctly. Consider preparing a few key points about your management style and customer service philosophy.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Prepare examples of how you've handled multiple responsibilities in a busy environment, particularly in a leisure or sports setting. This will show that you can handle the demands of the Duty Manager position.
