At a Glance
- Tasks: Lead a dynamic team in managing leisure operations and ensuring top-notch customer service.
- Company: Join one of the UK's largest leisure and sports centre operators.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Make a difference in people's leisure experiences while growing your career.
- Qualifications: Supervisory experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast‑paced wet and dry site leisure operations. The successful candidate will be responsible for supporting the day‑to‑day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Leisure and Sports Operations. Job in Wellington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As one of the UK's largest leisure and sports centre operators, our client offers a dynamic work environment in Wellington that prioritises employee growth and development. With a strong focus on customer service excellence and team collaboration, employees are encouraged to embrace their potential while enjoying competitive benefits and a supportive culture. This role not only provides the opportunity to lead a diverse team but also to make a meaningful impact in the community through health and fitness initiatives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Leisure and Sports Operations. Job in Wellington LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and sports industry. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can help you land that Duty Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing fast-paced operations. We want to see how you’ve led teams and ensured top-notch customer service in your previous roles.
✨Tip Number 3
Prepare for the interview! Research the company and understand their values. We need to see how you can fit into their culture and contribute to their success. Think about examples from your past that demonstrate your leadership and time management skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions during the process.
We think you need these skills to ace Duty Manager - Leisure and Sports Operations. Job in Wellington LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Leisure and Sports:When writing your application, let us see your enthusiasm for the leisure and sports industry. Share any relevant experiences that highlight your love for this field and how it aligns with our values.
Highlight Your Leadership Skills:As a Duty Manager, you'll need to lead a diverse team. Make sure to showcase your supervisory experience and any examples of how you've motivated others in fast-paced environments. We want to know how you can inspire your team!
Emphasise Customer Service Excellence:Customer service is key in our operations. Use your application to demonstrate your commitment to high customer service standards. Include specific instances where you've gone above and beyond to ensure customer satisfaction.
Keep It Clear and Professional:Your written communication skills are crucial for this role. Ensure your application is well-structured, free of errors, and clearly conveys your qualifications. Remember, we appreciate clarity and professionalism!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the ins and outs of leisure and sports operations. Brush up on health and safety regulations, customer service standards, and team management strategies. This will show that you're not just interested in the role but are genuinely prepared for it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading diverse teams. Think of specific examples where you've motivated staff or improved customer service. This is your chance to demonstrate how you embody the company values and can create a positive environment.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Whether it's verbal or written, make sure you can convey your ideas effectively. You might even want to prepare a few questions to ask them about their operations.
✨Time Management is Key
Prepare to discuss how you manage your time and meet deadlines. Share examples of how you've successfully juggled multiple responsibilities in a fast-paced environment. This will highlight your ability to thrive under pressure, which is crucial for a Duty Manager.
